MIS Executive
Job Location:
Monthly Salary:
Posted on:
10 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities
- Service MIS & Reporting
- Prepare daily weekly and monthly MIS reports for key customer accounts
- Track service KPIs such as SLA adherence PM Adherence Complaint response & resolution time rental DG(Diesel Generators) deployment record
- Generate customer wise and site wise service performance dashboard and share with internal teams and customers
- Data Management
- Maintain service database for key accounts (calls complaints PM schedules)
- Ensure accuracy and completeness of service records and closures
- Update AMC/contract data asset details and service history
- Generate service analytics and trends
- Customer & KAM Support
- Provide data for customer meetings Governance Meets and performance reviews
- Track open service issues and escalations for key customers
- Monitor contract commitments and service deliverables
- Coordination
- Coordinate with regional service teams for data collection
- Follow up for timely closure updates and documentation
- Ensure MIS submission timelines are met
Skills Required
- Technical Skills:
Advanced Excel (Pivot VLOOKUP dashboards)
ERP / CRM / Service management systems
Data analysis and reporting
Qualification -
