MI Business Analyst

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What Youll Do

• The MI Business Analyst will serve as the key contact for all Management Information-related matters including reporting tool product support setup maintenance issue resolution and strategic consultation.
• This role involves providing extensive consultation to both internal and external end users regarding MI reporting tools product usage and functionality while making effective recommendations on which reports best align with client requirements.
• The analyst will analyze reports to identify trends and their impact on clients establishing globalization of reporting and processes to field questions and drive continuous improvement.
• Supporting account managers in preparation for monthly client meetings and reviews regarding Business Intelligence aspects will be a core responsibility along with creating formatted hierarchy-based reports and establishing new and current local region reporting structures.
• The candidate will lead global data projects and provide strategic collaboration to clients and Amex GBT teams around reporting requirements and global mapping.
• Additionally the analyst will maintain client setup information in the Amex GBT MI database to ensure consistent global reporting while overseeing delivered recommendations to support BI initiatives.
• The role includes designing and producing advanced dashboards using intelligence tools such as Excel and Access as well as identifying root causes of data issues to correct source data.
• Finally the analyst will coordinate production of Business Intelligence reviews presentations reports and scorecards while providing proactive recommendations for best practice reporting and analysis to enhance overall account performance.

What Were Looking For

• American Express Global Business Travel (Amex GBT) is seeking an MI Business Analyst with a Bachelors or Masters degree and a minimum of 5 years of professional work experience.
• The ideal candidate will demonstrate exceptional proficiency in the MS Office Suite particularly Excel and Access along with proven ability to collaborate seamlessly across functions and teams.
• Strong communication skills are essential with the capacity to influence both internal and external customers with ease.
• We value candidates who possess strong organizational analytical and problem-solving capabilities that enable them to develop and execute strategies to improve customer experience.
• The successful candidate must be a committed team player dedicated to organizational goals and capable of managing time effectively to meet both internal and external expectations.
• Additionally we seek individuals with the willingness to work flexible hours to support customers across different regions and time zones.
• Above all we are looking for a strategic thinker who can bridge data insights with business outcomes and drive meaningful impact across our global operations.

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans retirement programs parental leave adoption assistance and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you with access to over 20000 courses on our learning platform leadership courses and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups centered around common identities or initiatives to discuss challenges obstacles achievements and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age sex gender (and characteristics related to sex and gender) pregnancy (and related medical conditions) race color citizenship religion disability or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data please consult the Amex GBT Recruitment Privacy Statement.

What if I dont meet every requirement If youre passionate about our mission and believe youd be a phenomenal addition to our team dont worry about checking every box; please apply anyway. You may be exactly the person were looking for!