Marketplace Risk Operations Analyst(Night Shift)
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Help empower our global customers to connect to culture through their passions.
WHY YOULL LOVE THIS ROLE
Youre more than a case revieweryoure an investigator. You enjoy tackling complex fraud cases where the answer isnt obvious connecting signals across accounts transactions and behaviors to uncover larger patterns.
You work confidently with AI-powered tools using your judgment to validate or challenge recommendations and help improve detection systems through structured feedback.
Youre naturally curious about how fraud evolves and stays ahead of emerging threats contributing insights that strengthen risk controls and enforcement strategies.
WHAT YOULL DO
- Investigate complex and escalated fraud cases across accounts transactions listings buyers and sellers that require human judgment.
- Identify coordinated fraud abuse patterns and emerging threats by connecting signals across accounts devices geographies and transaction history.
- Surface actionable fraud trends insights and recommendations to Risk Operations and Enforcement teams.
- Review AI-generated case recommendations make informed decisions on edge cases and provide feedback to improve models and rules.
- Execute enforcement actions accurately and within SLA requirements.
- Document investigations with clear evidence-based findings for escalations policy reviews and potential law enforcement requests.
- Identify detection gaps and improve fraud monitoring effectiveness.
- Contribute insights during calibration sessions and fraud pattern reviews.
ABOUT YOU
- 2 years of experience in Fraud Operations Trust & Safety Risk Operations or a similar investigative role.
- Hands-on experience with fraud detection tools such as SEON Sardine Sift or similar platforms; SQL or BI tool knowledge is a plus.
- Strong analytical skills with the ability to identify patterns across accounts geographies and transaction behavior.
- Excellent written communication and investigation documentation skills.
- Comfortable working in human-in-the-loop AI environments critically evaluating model recommendations rather than relying on them blindly.
About StockX
StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers apparel accessories electronics collectibles trading cards and more. StockXs powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand adidas Nike Supreme BAPE Off-White Louis Vuitton Gucci; collectibles from brands including LEGO KAWS Bearbrick and Pop Mart; and electronics from industry-leading manufacturers Sony Microsoft Meta and Apple. Launched in 2016 StockX employs 1000 people across offices and verification centers around the world. Learn more at .
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However this job description is not intended to be an exhaustive list of qualifications skills efforts duties responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.
Required Experience:
IC
About Company
Buy and sell the hottest sneakers including Adidas Yeezy and Retro Jordans, Supreme streetwear, trading cards, collectibles, designer handbags and luxury watches.
