Marketing & Digital Manager
Job Summary
We are seeking a dynamic and highly organized Marketing & Digital Manager to join the India and South Asia Regional Marketing team. This role will be instrumental in driving brand excellence supporting hotel marketing teams executing regional campaigns and ensuring alignment between commercial objectives and brand standards across Accors portfolio in India.
Key Responsibilities
Brand Stewardship & Governance
- Act as the India custodian for all Accor brands including the corporate brand ensuring consistency and compliance with regional and global brand strategies.
- Partner with hotel operational teams to ensure implementation and rollout of brand standards identifiers and marketing requirements.
- Monitor adherence to brand guidelines and recommend corrective actions where necessary.
Marketing Strategy & Campaign Management
- Support the development and execution of Accors pan-India marketing and brand strategy.
- Collaborate with creative agencies production houses media buying agencies and other external partners to deliver high-impact campaigns.
- Manage campaign workflows timelines stakeholder coordination and approvals to ensure flawless execution.
Performance Tracking & Market Intelligence
- Track campaign performance effectiveness and return on investment against defined objectives.
- Monitor consumer trends market developments and competitor activities to identify opportunities risks and emerging business needs.
- Provide recommendations to strengthen brand positioning and marketing effectiveness.
Hotel Marketing Support
- Partner with hotels to develop integrated marketing plans aligned with commercial priorities and business goals.
- Follow up regularly with hotel teams to monitor execution of marketing initiatives and ensure delivery against plans.
- Support hotels with implementation of brand guidelines campaign assets promotional initiatives and creative best practices.
- Assist hotels with CRM initiatives customer communications and owned channel updates including website and digital platforms.
Reporting & Administration
- Prepare monthly and quarterly reports on regional marketing activities performance metrics and key initiatives for senior leadership.
- Coordinate inputs from multiple stakeholders to ensure timely and accurate reporting.
- Manage purchase order creation invoice processing approvals and budget tracking.
- Liaise closely with Finance teams to ensure timely payment processing and budget compliance.
- Support marketing budget management and maintain accurate financial records.
Qualifications :
- Bachelors degree in Marketing Business Communications Hospitality Management or a related field.
- 5-8 years of experience in marketing brand management digital marketing or communications.
- Experience within hospitality travel retail consumer or service industries is preferred.
- Proven experience managing integrated marketing campaigns and cross-functional stakeholder relationships.
- Familiarity with digital marketing platforms media planning and marketing analytics.
- Experience working with agencies and external vendors.
Additional Information :
Skills & Competencies
- Strong brand management and marketing strategy capabilities.
- Excellent project management and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and reporting skills with attention to detail.
- Excellent communication and presentation skills.
- Strong stakeholder management and influencing abilities.
- Collaborative mindset with the ability to work across regional global and hotel teams.
- Proficiency in Microsoft Office Suite; experience with CRM and marketing technology platforms is an advantage.
What Success Looks Like
- Strong brand compliance and consistency across all Accor hotels in India.
- Effective execution of regional marketing campaigns that drive awareness engagement and business results.
- Well-supported hotel marketing teams with robust marketing planning and implementation.
- Strong collaboration between brand commercial and operational stakeholders.
- Timely reporting budget management and process compliance.
- Continuous improvement in marketing effectiveness and brand presence across the region.
Remote Work :
No
Employment Type :
Full-time
About Company
Innovation. Inspiration. Emotion. We are 330,000+ hospitality Talents perfecting the art of welcome with passion, inspiring and designing new ways of connecting and experiencing the world. People are the heart of everything we do – fostering authentic and meaningful connections, and c ... View more