Marketing and Cultural Manager
Job Summary
The Marketing & Communications Manager at Roswyn A Morgans Original Hotel is responsible for developing and executing strategic marketing branding and communications initiatives that position Roswyn as a premier luxury lifestyle destination. This role embodies Morgans Originals philosophy of honesty creativity and sophistication by combining innovative campaigns media relations and guest-centric storytelling to elevate the hotels visibility and reputation across global and local markets.
Key Responsibilities
Marketing Strategy & Brand Positioning
- Develop and implement integrated marketing plans to drive awareness revenue and brand loyalty.
- Ensure brand consistency across all communication channels in alignment with Morgans Originals luxury lifestyle ethos.
- Collaborate with sales F&B and operations teams to create campaigns that highlight Roswyns unique offerings.
- Monitor market trends and competitor activity to identify opportunities for growth and differentiation.
Communications & Public Relations
- Manage media relations press releases and public statements to enhance Roswyns reputation.
- Cultivate relationships with journalists influencers and industry partners.
- Oversee crisis communication strategies to protect brand integrity.
- Coordinate interviews features and media events showcasing Roswyns lifestyle identity.
Digital Marketing & Content Creation
- Oversee digital platforms including website social media and email marketing.
- Create engaging content that tells Roswyns story and resonates with target audiences.
- Manage online reputation through proactive guest engagement and review responses.
- Leverage analytics and insights to optimize digital campaigns and ROI.
Event & Campaign Management
- Plan and execute promotional events partnerships and activations that reinforce Roswyns luxury positioning.
- Collaborate with F&B and lifestyle outlets (Filia BL Club Black Laquor) to design campaigns that drive traffic and revenue.
- Ensure seamless execution of seasonal promotions and brand collaborations.
Quality & Compliance
- Uphold ethical marketing practices and compliance with international hospitality standards.
- Ensure sustainability and innovation are integrated into campaigns.
- Maintain consistency across Morgans Originals properties while adapting to Roswyns unique identity.
Qualifications :
Qualifications
- Proven experience as Marketing & Communications Manager in luxury hotels resorts or lifestyle establishments.
- Strong knowledge of hospitality marketing digital platforms and public relations.
- Excellent communication presentation and storytelling skills.
- Leadership ability to inspire multicultural teams.
- Financial acumen and experience in managing marketing budgets.
Additional Information :
Desired Attributes
- Passion for hospitality branding and guest engagement.
- Charismatic presence with the ability to represent Roswyn and Morgans Originals in media and client interactions.
- Creativity balanced with strategic thinking.
- Commitment to sustainability and innovation in marketing practices.
- Strong organizational and problem-solving skills.
Work Environment
- Roswyn A Morgans Original Hotel a luxury lifestyle destination.
- Fast-paced guest-centric atmosphere with high attention to detail.
- Requires flexibility long hours and dedication to excellence.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more