Manager MFI Service & Operations
Job Summary
| Job Purpose | This position is open with Bajaj Finance ltd. |
| Duties and Responsibilities | Own and deliver automated Business Compliance reporting & dashboards for MFI and Gold businesses with high accuracy and timeliness Build and optimize SQL-based data pipelines and logic to support scalable analytics and reporting needs Design and implement Regulatory and Non-Regulatory KPI frameworks enabling standardized performance and compliance tracking Drive end-to-end automation of calling workflows including trigger-based case identification prioritization allocation and disposition tracking Develop AI-driven monitoring solutions for real-time KPI tracking and proactive risk identification Create and enhance SFDC dashboards and reports to enable actionable insights for business stakeholders Collaborate with cross-functional teams to translate business requirements into data and automation solutions Continuously improve data quality process efficiency and automation coverage across compliance analytics |
| Required Qualifications and Experience | Strong SQL and data analytics expertise Exposure to automation dashboards (Power BI/Tableau/SFDC) and analytics tools Problem-solving mindset with high ownership and execution focus |
Required Experience:
Manager
About Company
Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.