Manager IT (Salesforce)
Job Location:
Monthly Salary:
Posted on:
15 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Principal Accountabilities:
Conducting business requirement workshops/trainings with business teams and communicating feasibility of requirements
Integral & central role in finalization of Business Requirement Documents (BRDs) and conducting User Acceptance Testing (UAT) through business teams
Executing SFDC developments and implementation of the same through working with IT vendors and internal business teams
Coordinating with the Business Teams RDPL IT teams & Vendor IT teams to ensure timely and quality deliveries of IT solutions(Project Management)
Development and adoption of business Dashboards on the SFDC platform
Process enhancement through technology development across functions Pre-Sales Sales CRM FM Marketing
Interact with various business user groups to increase user adoption and helping them use the Salesforce platform efficiently and effectively through training and refresher sessions
Carry out all the above-mentioned tasks for applications other than Salesforce(SFDC)for the Pre-Sales Sales Marketing CRM FM functions
Ensuring trainings are delivered on new applications to stakeholders.
Issue resolutions within the TAT & will be responsible for ensuring seamless data integration with SAP
User Manual prep alongside SOP documentation in conjunction with business teams
Annual contract negotiation during renewals with enterprise application vendors
Performance Measure of Success:
Individual Accountability | Shared Accountability |
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Key relationships:
Required Experience:
Manager
