Manager Global Payroll

About Payoneer

Founded in 2005 Payoneer is the global financial platform that removes friction from doing business across borders with a mission to connect the worlds underserved businesses to a rising global economy. Were a community with over 2500 colleagues all over the world working to serve customers and partners in over 190 countries and territories.

By taking the complexity out of the financial workflowsincluding everything from global payments and compliance to multi-currency and workforce management to providing working capital and business intelligencewe give businesses the tools they need to work efficiently worldwide and grow with confidence.

About the role -

Were looking for a Payroll Lead to own end-to-end payroll delivery across our one of our key regions globally. Youll manage a team run high-volume multi-country payroll operations safeguard compliance across diverse jurisdictions and act as a senior point of contact for clients. The ideal candidate is a hands-on problem solver who raises the bar on accuracy and process leads people well and is comfortable using AI and automation to scale operations.

What youll do -

Payroll delivery (high-volume multi-country)

• Own monthly semi-monthly and off-cycle payroll operations across the multiple countries ensuring accurate and timely processing at scale.
• Manage large-volume payroll across multiple countries currencies and pay frequencies through the appropriate channels.
• Identify and implement automation and AI-driven initiatives to improve speed accuracy and efficiency.

People management

• Lead coach and develop a regional payroll team setting clear standards and priorities.
• Manage capacity workload and SLAs across the team; support growth and performance.

Compliance and reporting

• Ensure statutory dues taxes social security and other contributions are filed accurately and on time across all in-scope jurisdictions.
• Ensure required documents are delivered to employees and authorities on schedule.
• Act as SPOC for internal and external audits.

Client handling

• Serve as a senior point of contact for clients resolving queries within SLA and building trust.
• Prepare and validate client reports including variance department/location-wise data and comparative payroll summaries.
• Enable CSM Sales and Finance teams with the knowledge they need to support BAU activities.

Vendor coordination and process

• Coordinate with vendor and partner teams to set up review and reconcile payrolls.
• Track vendor performance lead root-cause analysis on issues and drive preventive measures.
• Support payroll and entity setup data testing salary calculator configuration and documentation.

Who you are:

• Payroll expertise: Deep knowledge of payroll processes and practices including tax and compliance with minimum 6 and maximum of 10 years in payroll delivery.
• Multi-country high-volume: Proven experience running large-volume payroll across multiple countries ideally across Europe and the Americas.
• People management: Experience leading and developing a payroll team.
• Compliance: Strong command of statutory compliance and the ability to engage regulatory bodies and multiple vendors.
• Client handling: Excellent stakeholder and client management skills; clear compelling communicator.
• Problem solver: Strong analytical skills able to spot risks and impacts and drive corrective action.
• AI-comfortable: Practical interest in using AI and automation to improve payroll operations.
• Ownership: High attention to detail comfortable managing competing priorities with minimal supervision and a go-getter attitude grounded in accountability.

Note: This role sits within our Payoneer Workforce Management (WFM) business unit.