Manager, Engineering

SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.

Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .

We are seeking an experienced Engineering Manager to join our Product Engineering team in Bengaluru to lead delivery across mature revenue-generating software products. Reporting to the Engineering Director you will manage teams balancing critical sustenance engineeringmaintaining platform stability security observability stack upgrades and incident responsewith steady-state new feature development. This role serves as the central engineering anchor and primary cross-functional liaison with Customer Operations Customer Success Technical Support Engineering SecOps and Infrastructure. If you take pride in operational excellence reliability engineering and leveraging modern AI/GenAI tools to drive engineering productivity this is an exciting opportunity to deliver high-impact results.

• Own end-to-end delivery agile execution and sprint planning across products balancing new feature development with sustenance stack migrations and technical debt reduction.

• Act as the primary cross-functional engineering contact for Customer Operations Customer Success TSE SecOps Platform and Product teams to align priorities and communicate technical trade-offs.

• Drive technical health platform uptime performance vulnerability patching dependency updates and SLA compliance across high-risk code reviews and architecture decisions.

• Oversee production support triage workflows incident management on-call rotations and root-cause analysis to systematically prevent recurring issues.

• Hire manage coach and retain engineers across multiple product teams fostering a strong engineering culture and productivity standard.

• 1012 years of software engineering experience including 3 years in an engineering management role managing production revenue-generating software across concurrent product lines.

• Track record leading sustenance engineering infrastructure/framework upgrades dependency management legacy system support production incident management and on-call operations.

• Strong full-stack technical background across languages such as PHP Python Java relational/non-relational databases cloud infrastructure and CI/CD pipelines.

• Demonstrated hands-on experience using AI/GenAI tools (e.g. coding assistants automated code review testing) to enhance engineering productivity and drive workflow improvements.

• Proven capability to partner with Product Management to sequence capabilities and navigate competing demands from cross-functional business stakeholders.

SurveyMonkey believes in-person collaboration is valuable for building relationships fostering community and enhancing our speed and execution in problem-solving and decision-making. As such this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 1 day per week.

#LI-Hybrid

Why SurveyMonkey Were glad you asked

At SurveyMonkey curiosity powers everything we do. Were a global company where people from all backgrounds can make an impact build meaningful connections and grow their careers. Our teams work in a flexible hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

Weve been trusted by organizations for over 25 years and were just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving opening new hubs in Costa Rica and India crossing the threshold of 100 billion questions answered and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company valueslike championing inclusion and making it happenby embedding them into how we hire collaborate and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Your data

For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process such as sourcing candidates reviewing applications analyzing resumes or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.

Required Experience:

Manager