Manager, Community Engagement ( EAII Advisors )

This position is with EAII Advisors Evidence Actions technical partner in India.

About EAII

EAII Advisors Evidence Actions technical partner in India supports state governments in delivering evidence-based public health programs including safe drinking water initiatives and school and Anganwadi-based National Deworming Day and iron and folic acid supplementation. Operating across 10 states EAII Advisors provides technical assistance to ministries of health education water and women and child development reducing health burdens in impoverished communities and improving the long-term wellbeing of children and families.

For more information read about our work here: About Evidence Action and EAII

About Evidence Action

At Evidence Action we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions forging healthier futures for generations.
Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure were making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 11 countries our team of 900 has reached over 500 million people working closely with governments to scale these interventions.

• Our Deworm the World program has delivered over 2 billion treatments significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains.
• Through Safe Water Now weve saved the lives of over 15000 children.
• Our Accelerator explores untapped opportunities in global health testing low-cost interventions with the greatest potential to save and improve lives.

At Evidence Action your colleagues are your greatest asset. Youll partner with high-caliber colleagues in an environment blending innovation autonomy and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If youre looking to work flexibly and with purpose join a team that delivers measurable change for millions.

The Role
The Manager Community Engagement will lead the community engagement workstream for the Safe Water Project in New Delhi reporting to the Senior Manager Community Engagement.

The role is responsible for driving community awareness adoption and sustained use of safe water interventions across all program states through strong strategy design stakeholder coordination and high-quality field execution in close coordination with Implementation support agencies. This includes providing strategic leadership across SBC and IEC initiatives-contributing to message development strengthening IEC materials based on community insights and enabling continuous message refinement through structured feedback mechanisms.

The Manager will support the Senior Manager Community Engagement to design and implement National community engagement strategies aligned with program goals working closely with the National Office state-level vendors field teams and government stakeholders. The role also supports the Senior Manager in the evolution of the overall community engagement strategy by ensuring field learnings and community feedback inform program design and sustainability.

Responsibilities

Community Engagement Strategy and Management (50%)

• Co-Lead the national-level community engagement workstream driving awareness adoption and sustained use of safe water practices across program states
• Support Senior Manager in planning and execution of quality community activities in all the programme states
• Design and implement national-level community mobilization strategies aligned with program objectives timelines and targets supported by clear frameworks SOPs and guidelines to ensure consistent high-quality execution.
• Coordinate with the communications team and National Office to develop and deploy culturally relevant IEC materials and campaigns for diverse audiences.
• Engage community leaders government officials water service committees and partner organizations to strengthen reach alignment and uptake of program messaging.
• Monitor community engagement outcomes using field data and community feedback; adapt strategies to improve effectiveness and responsiveness to local contexts.
• Document learnings challenges and recommendations to inform program design planning and continuous improvement.
• Contribute to national-level planning annual work plans budgets and cross-state learning initiatives.

Capacity Building and Training Delivery ( 20%)

• Provide strategic oversight of water treatment training and sensitization programs ensuring alignment with government priorities community engagement objectives and program standards.
• Support the design and delivery of capacity-building initiatives by developing training modules facilitator guides agendas and presentations for program staff & ISA teams to strengthen community engagement competencies
• Work closely with the C.E team in designing and implementing capacity building plans; review and validate training curricula modules and materials for quality and relevance.
• Oversee Training of Trainers (ToT) including VM training validation to ensure effective cascading of skills across field teams and partners.
• Monitor ISA and programme staff broaden capacity building initiatives through assessments feedback and outcome reports and drive timely delivery through effective planning and through training calendar.
  

Field Team Coordination and Oversight ( 10 %)

• Lead and coordinate with field teams distributed under the CE workstream in alignment with the Senior Community Engagement Manager.
• Conduct regular field visits to intervention locations to assess quality of community engagement and capacity building implementation and provide on-site program and technical support.
• Continually assess potential challenges in community engagement activities proactively engaging with the community and team at points of friction to mitigate those challenges.
• Review field-level data and reports on community engagement and training activities; provide actionable feedback to improve performance.
• Ensure field teams have the resources materials and support needed to execute activities effectively.
• Provide technical guidance to state teams to oversee partnerships and coordination with faith-based organizations Community level institutions and influential leaders at the national and state levels to promote advocacy strengthen community ownership and accelerate the adoption of key program messages.

Stakeholder Engagement and Government Coordination (10%)

• Represent the organization in engagements with Jal Jeevan Mission officials National and state government departments NGO partners and other key stakeholders on community engagement and capacity building.
• Align community engagement and capacity building activities with government priorities and programs through regular coordination at National and state levels.
• Build and maintain strong relationships with government officials community leaders vendors/ISAs and partner organizations to ensure smooth implementation and service delivery.
• Support preparation of reports recommendations and presentations for government stakeholders and represent the workstreams in internal and external forums.

Team Development and Reporting (10%)

• Manage and develop team members through regular coaching performance management career planning and support for recruitment and broader HR needs.
• Keep project leadership informed through regular reporting on progress challenges forecasts and strategic recommendations for community engagement and capacity building.

• Masters degree in Social Work Rural Development Mass Communication Public Health Education or related field preferred
• Bachelors degree with significant relevant experience will also be considered
• Strong communication skills in English and Hindi Knowledge of knowing local languages will be an added advantage
• Minimum 6-8 years of strong experience in community engagement capacity building training or community mobilization preferably in public health programmes
• Prior experience of leading any public health community engagement programme at state and National level will be an added advantage.
• Willingness to travel 2030% of the time across project field locations
• Strong understanding of community mobilization social and behavior change communication (SBCC) strategies and community participatory approaches.
• Ability to drive social action through Rapid Rural Appraisal working via the assigned team
• Analyze community engagement data and translate insights into actionable strategies
• Proficiency in MS Office and Google Suite; familiarity with data management and reporting tools
• Strong experience in vendor contractor and supplier management including oversight of Implementation Support Agency (ISA) partners and ensuring accountability to deliverables
• Demonstrated experience engaging and coordinating with government stakeholders across multiple levels
• Experience managing geographically dispersed teams and holding them accountable to targets and timelines

• Track record of working in the C.E programme of public health or WASH/Water programs preferred
• Proven experience in designing and implementing community engagement strategies and training programs on a scale
• Prior experience managing and implementing projects is strongly preferred local context knowledge stakeholder relationships and understanding of National and state-level governance structures are highly valuable for this role
• Experience in guiding the team to develop IEC materials and community engagement toolkits
• Working knowledge of Canva or similar design tools is preferred to support contextualization and adaptation of IEC materials in vernacular language whenever needed.

Disclaimer: The job description provided above is a general outline of the typical responsibilities and requirements for the role. It may be modified or expanded based on the specific needs and structure of the organization.

Position Location : This role is based at New Delhi India.

Applicants must be legally authorized to work in India. We are unable to sponsor or take over sponsorship of employment visas at this time.

EAII provides a comprehensive benefits package for employees. Benefits include:

• Comprehensive health insurance with IPD and OPD provisions
• Life and Accidental insurance
• PF ESIC and Gratuity as per statutory requirements
• Mental and physical well-being benefits
• Learning and Development benefit
• Generous leave
• Avenues for engagement and recognition

Compensation: Competitive and commensurate with the individuals credentials experience and previous pay scale.

All contracting arrangements will be made through EAII Advisors Private Limited. EAII is an equal opportunity employer. Employment at EAII is based solely on an individuals merit and qualifications directly related to professional competence. EAII does not discriminate against any employee or applicant because of race caste creed colour religion gender origin disability marital status or any other basis protected by law.

Note: This role will be open for applications until August 14 2026. Please apply at your earliest convenience. We may close this search earlier than the specified date if we find the right fit. Due to the volume of applications received we will only be able to contact shortlisted candidate.

Required Experience:

Manager