Maintenance Engineer Bangalore

Job Title: Maintenance Engineer

Department: Technical Services

Reports To: Service & Maintenance Manager

We are seeking a skilled and motivated Maintenance Engineer to support the service and maintenance operations of physical security and ELV systems including CCTV access control fire alarm and related electronic security solutions across client sites in the APAC region. The role involves hands-on troubleshooting preventive maintenance and system monitoring to ensure high system uptime compliance with safety standards and customer satisfaction.

• Perform routine preventive and corrective maintenance of CCTV access control fire alarm and other ELV systems at client sites.
  
• Troubleshoot and resolve technical issues to minimize downtime and maintain high system reliability.
  
• Monitor system health through alarm logs analytics and remote monitoring tools; escalate and resolve issues proactively.
  
• Support system installations upgrades firmware updates and configuration enhancements in coordination with the global technical team.
  
• Maintain accurate documentation of maintenance activities system configurations and asset inventories.
  
• Respond to service requests and ensure timely resolution of incidents within agreed SLAs.
  
• Coordinate with vendors for spare parts procurement AMC support and technical escalations.
  
• Ensure compliance with maintenance schedules safety standards and company policies.
  
• Assist the maintenance manager with budgeting inventory planning and performance reporting.
  

• Diploma or Bachelors degree in Electronics Electrical Instrumentation or related Engineering fields.
  
• 24 years of hands-on experience in maintaining CCTV fire alarm access control intrusion detection and other ELV/physical security systems.
  
• Working knowledge of Lenel Honeywell Bosch or other leading access control and surveillance platforms is an advantage.
  
• Strong analytical troubleshooting and problem-solving skills.
  
• Good communication skills (verbal and written) in English.
  
• Ability to work independently manage multiple tasks and handle client interactions effectively.
  

• Direct involvement with sensitive physical security systems and data; high level of confidentiality required.
  
• Regular use of laptops diagnostic tools and mobile devices; proficiency with Microsoft Office and basic IT tools required.
  
• Willingness to travel occasionally across client sites within the APAC region.