M365 Administrator
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide.
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide.
Job title: M365 Administrator
Location: Mumbai Maharashtra
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Remote
Location: Mumbai Maharashtra
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Remote
Project Description:
We are looking for an experienced M365 Administrator to join our global team. You will be responsible for the implementation maintenance and expansion of our enterprise M365 environment. This is a key role for a dedicated individual looking to bring their experience and creativity to help drive the business forward. This remote position is part of a 24x7 operation and requires a team player with great communication skills and the flexibility to cover other shifts when needed.
Your Impact:
- Provide comprehensive support for our global M365 infrastructure including monitoring alert management and maintenance (patching upgrades and tuning).
- Plan coordinate and implement M365 maintenance activities including patching upgrades and performance optimization.
- Manage and support our core M365 technologies from both proactive and reactive positions. For: Azure Sharepoint Exchange online DAAS and Intune.
- Additional experience providing admin support for other SAAS services such as: Slack Okta.
- Monitoring services and alerts for: M365 services and perform initial triage for issues.
- Managing ticket queues tickets and escalations.
- Act as an escalation point for complex troubleshooting collaborating with the team and office stakeholders to ensure timely remediation.
- Develop and maintain documentation runbooks and support templates.
- Work with a drive for success to ensure the stability and reliability of our M365 environment.
Your Experience:
- 3-5 years of experience supporting M365 infrastructure in a global enterprise environment.
- Solid understanding of M365 infrastructure and monitoring principles.
- Strong understanding & strong hands-on experience with Azure SharePoint Exchange online DAAS and Intune.
- Maintaining ticket queues tickets and escalations Working with IT operations management (ITOM) software that monitors and alerts on an organizations IT infrastructure from network devices to servers and applications
- Additional experience providing admin support for other SAAS services such as: Slack Okta.
- Strong understanding of PowerShell to develop and modify scripts.
- Excellent communication skills and the ability to collaborate with a globally dispersed team and stakeholders.
- A dedicated hardworking individual with the flexibility to cover other shifts if needed in a 24x7 operation. Which may include an on-call rotation.
- Must have reliable internet for this remote position.
- Looking for individuals to bring their experience and creativity to help drive the business forward.
- BA or BS Degree in Computer Science Computer Engineering or equivalent experience.
Nice to Haves:
- Relevant technical certifications (e.g. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate).
- Experience scripting and automation for M365 tasks.
- Experience in leveraging AI technologies to assist in your role.
- A bias for action and strong problem-solving skills.
TekWissen Group is an equal opportunity employer supporting workforce Diversity.
