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Logistics Manager


Job Location:

New Delhi - India

Monthly Salary: Not provided by the employer
Experience Required: 4-5years
Posted: 18 September 2026 (19 hours ago)
Application Deadline: 16 December 2026
Vacancies: 1 Vacancy

Job Summary

We are looking for an experienced Logistics Manager to lead end-to-end outbound and reverse logistics operations across Dentalkarts ful fil ment network. The role is responsible for courier and 3PL management freight cost optimization delivery performance returns management and logistics process improvements. The ideal candidate will have strong analytical capabilities and hands-on experience in managing large-scale e-commerce logistics operations.

  • Manage courier and 3PL partners including onboarding SLA management rate negotiations and performance reviews.
  • Drive outbound logistics performance by improving on-time deliveries reducing NDR (Non-Delivery Reports) and minimizing RTO (Return to Origin).
  • Optimize freight costs through route planning zone optimization carrier selection and shipment mode analysis.
  • Conduct freight reconciliation and recover billing discrepancies from logistics partners.
  • Manage end-to-end reverse logistics including return pickups processing and closure within defined turnaround times.
  • Administer logistics technology platforms such as shipping aggregators OMS and WMS including shipment allocation AWB management and exception handling.
  • Build dashboards MIS reports and logistics performance metrics to support data-driven decision-making.
  • Collaborate with Warehouse Customer Experience Finance and Operations teams to improve service levels.
  • Lead mentor and develop the logistics operations team while driving continuous process improvements.


  • Requirements
  • Bachelors degree in Engineering (B.E./) with an MBA (preferred from a Tier-1 institute such as IIT NIT IIM or equivalent).
  • 7 years of experience in E-commerce D2C or Retail Logistics.
  • Proven experience managing courier and 3PL partners.
  • Strong expertise in freight negotiation and logistics cost optimization.
  • Excellent analytical skills with hands-on experience in Excel SQL and Business Intelligence (BI) tools.
  • Experience with Shipping Aggregators OMS and WMS platforms.
  • Strong stakeholder management and leadership skills.


  • Benefits
  • Competitive salary with performance-based incentives.
  • Opportunity to lead logistics operations for Indias leading dental e-commerce platform.
  • High ownership and exposure to senior leadership.
  • Fast-paced and technology-driven work environment.
  • Career growth and leadership development opportunities.
  • Health insurance coverage.
  • Employee discounts on Dentalkart products.
  • Paid leave and company holidays.
  • Learning and professional development opportunities.



  • Required Skills:

    Focus on customer retention by delivering exceptional service and fostering long-term relationships. Collaboration and Communication: Communicate effectively with internal teams and partners to enhance customer satisfaction Educational Background: Masters degree in Business Administration Marketing or a related field. Strong verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite. Ability to conduct market research and identify potential opportunities. Excellent negotiation and interpersonal skills. Personal Attributes: Goal-oriented and self-motivated with a proactive approach. Strong organizational and time management skills. Ability to thrive in a target-driven environment.