Aditya Birla Capital Limited (ABCL) is a listed systemically important non-deposit taking Non-Banking Financial Company (NBFC) and the holding company of the financial services businesses. ABCL and its subsidiaries/JVs provides a comprehensive suite of financial solutions across Loans Investments Insurance and Payments to serve the diverse needs of customers across their lifecycles. Powered by over 66000 employees the businesses of ABCL have a nationwide reach with over 1742 branches and more than 200000 agents/channel partners along with several bank partners.
ABCL and its subsidiaries/JVs manage aggregate assets under management of about Rs. 6 Lakh Crore with a consolidated lending book of over Rs 1.90 Lakh Crore as of Dec 31 2025.
Aditya Birla Capital Limited is a part of the US$ 67 billion global conglomerate Aditya Birla Group which is in the league of Fortune 500 and has a consolidated market cap of over US$117 billion as of Jan 1 2026. Anchored by an extraordinary force of over 227500 employees the Group is built on a strong foundation of stakeholder value creation. With over seven decades of responsible business practices the Groups businesses have grown into global powerhouses in a wide range of sectors - from metals to cement fashion to financial services and textiles to trading. Today over 40% of the Group revenues flow from overseas operations that span 41 countries across six continents with over 340 state-of-the-art manufacturing units.
What makes an ideal ABC Citizen
At ABC we are constantly on the lookout for individuals who resonate with our 5 core values of Speed Passion Integrity Seamlessness and commitment and live them every day while also understanding our vision. We believe in building leaders who thrive on challenges take the onus of creating and sustaining strong teams and forms strong networks as a result of effective relationship-building.
Role Details:
Business
Aditya Birla Capital
Unit
Aditya Birla Capital Limited NBFC
Location
Rajasthan
Role
Location Manager
Department
Retail Secured
Eligibility Criteria
Bachelor or masters degree Experience in LAP Sales
Required Skills & Competencies
Functional / Technical Skills
Secured lending product knowledge (STSL / LAP / SME Loans)
Strong understanding of credit appraisal risk norms & compliance
Ability to work under pressure in a high-volume sales environment
Team leadership coaching & performance management
Integrity ownership and adherence to governance standards
Key Result Areas:
Key Result Areas (Max 1325 Characters)
Supporting Actions(Max 1325 Characters)
Sales Growth & Client Acquisition
Identify and execute sales growth opportunities at a local/ area level driving channel expansion and new account acquisition
Segment the market and identify potential direct clients approach them and generate business through customized loan structure offerings that meet client requirements and also generate good margins for business
Deliver on sales targets by building strong relationships in the DSA network and influencing DSA outcomes
Augment the sales volumes of Secured lending manage channel databases and tap them tactically to ensure healthy sales pipeline
Drive faster TATs through effective loan sanctioning by building strong relationships with internal stakeholders in order to expand channel presence and customer base
Track & report on sales operations and productivity metrics and work towards building a high-performance sales culture
Actively participate in initiatives and contests driven by Business Development teams
Operational Effectiveness
Work with dual focus on sales volume and value (IRR) through the team
Track & ensure SLA adherence sales efficiencies and RoI
Adopt prescribed improvements in processes and best practices in order to enhance operational productivity and suggest improvements as well
Analyze and communicate operational information periodically as per agreed timelines and MIS formats for disbursements profits NPAs channel expansion new product launches new branches new channel development etc. and communicate to ZSM as well as down the line
Distribution & Market Expansion
Develop and strengthen distribution network through liaising and networking efforts considering product positioning and competitive pressures
Scan the market and its competitive offerings on a periodic basis; report on emerging trends and business opportunities for the secured segment
Engage with DSA channel network and execute the agreed touch point management system for faster customer connectivity and loan processing-disbursement; escalate issues appropriately for timely resolution
Customer Servicing & Relationship Management
Coordinate with risk and operations teams to execute robust customer friendly loan approval and booking processes
Recommend improvements to operating procedures and technological tools to enhance customer experience through reduced processing TATs while simultaneously ensuring complaint operations
Ensure customer queries/ complaints are addressed in a timely and effective manner and coordinate personally to expedite the same
Leverage close direct customer relationships to carry out post sanction surveillance and generate early warning signals on NPAs
Risk Management
Execute compliant Sales Operations and work in line with risk management principles via coordination with Risk team
Ensure closure of deal documentation and credit administration requirements including opening of escrow accounts for receivables lending in line with regulatory and financial controls requirements
Support risk management by maintaining focus on prescribed guidelines and process checks at all stages of the secured loan transaction and raising potential alarm cases in advance
Proactively identify and report risks in order to ensure portfolio quality is maintained
Liaise with the channel partners customers and the risk team on specific escalation cases
Internal Stakeholder Management
Partner with peer ASMs/ SMs and reporting SMs (if any) to overcome challenges and support sales growth via effective channel management customer acquisition
Proactively build and maintain relationships with key internal stakeholders (E.g. Operations Risk Management) for smooth and efficient transactions and issue resolution
Job DescriptionEnriching Lives Winning as ONEABC Company Info:Aditya Birla Capital Limited (ABCL) is a listed systemically important non-deposit taking Non-Banking Financial Company (NBFC) and the holding company of the financial services businesses. ABCL and its subsidiaries/JVs provides a comprehe...
Job Description
Enriching Lives Winning as ONE
ABC Company Info:
Aditya Birla Capital Limited (ABCL) is a listed systemically important non-deposit taking Non-Banking Financial Company (NBFC) and the holding company of the financial services businesses. ABCL and its subsidiaries/JVs provides a comprehensive suite of financial solutions across Loans Investments Insurance and Payments to serve the diverse needs of customers across their lifecycles. Powered by over 66000 employees the businesses of ABCL have a nationwide reach with over 1742 branches and more than 200000 agents/channel partners along with several bank partners.
ABCL and its subsidiaries/JVs manage aggregate assets under management of about Rs. 6 Lakh Crore with a consolidated lending book of over Rs 1.90 Lakh Crore as of Dec 31 2025.
Aditya Birla Capital Limited is a part of the US$ 67 billion global conglomerate Aditya Birla Group which is in the league of Fortune 500 and has a consolidated market cap of over US$117 billion as of Jan 1 2026. Anchored by an extraordinary force of over 227500 employees the Group is built on a strong foundation of stakeholder value creation. With over seven decades of responsible business practices the Groups businesses have grown into global powerhouses in a wide range of sectors - from metals to cement fashion to financial services and textiles to trading. Today over 40% of the Group revenues flow from overseas operations that span 41 countries across six continents with over 340 state-of-the-art manufacturing units.
What makes an ideal ABC Citizen
At ABC we are constantly on the lookout for individuals who resonate with our 5 core values of Speed Passion Integrity Seamlessness and commitment and live them every day while also understanding our vision. We believe in building leaders who thrive on challenges take the onus of creating and sustaining strong teams and forms strong networks as a result of effective relationship-building.
Role Details:
Business
Aditya Birla Capital
Unit
Aditya Birla Capital Limited NBFC
Location
Rajasthan
Role
Location Manager
Department
Retail Secured
Eligibility Criteria
Bachelor or masters degree Experience in LAP Sales
Required Skills & Competencies
Functional / Technical Skills
Secured lending product knowledge (STSL / LAP / SME Loans)
Strong understanding of credit appraisal risk norms & compliance
Ability to work under pressure in a high-volume sales environment
Team leadership coaching & performance management
Integrity ownership and adherence to governance standards
Key Result Areas:
Key Result Areas (Max 1325 Characters)
Supporting Actions(Max 1325 Characters)
Sales Growth & Client Acquisition
Identify and execute sales growth opportunities at a local/ area level driving channel expansion and new account acquisition
Segment the market and identify potential direct clients approach them and generate business through customized loan structure offerings that meet client requirements and also generate good margins for business
Deliver on sales targets by building strong relationships in the DSA network and influencing DSA outcomes
Augment the sales volumes of Secured lending manage channel databases and tap them tactically to ensure healthy sales pipeline
Drive faster TATs through effective loan sanctioning by building strong relationships with internal stakeholders in order to expand channel presence and customer base
Track & report on sales operations and productivity metrics and work towards building a high-performance sales culture
Actively participate in initiatives and contests driven by Business Development teams
Operational Effectiveness
Work with dual focus on sales volume and value (IRR) through the team
Track & ensure SLA adherence sales efficiencies and RoI
Adopt prescribed improvements in processes and best practices in order to enhance operational productivity and suggest improvements as well
Analyze and communicate operational information periodically as per agreed timelines and MIS formats for disbursements profits NPAs channel expansion new product launches new branches new channel development etc. and communicate to ZSM as well as down the line
Distribution & Market Expansion
Develop and strengthen distribution network through liaising and networking efforts considering product positioning and competitive pressures
Scan the market and its competitive offerings on a periodic basis; report on emerging trends and business opportunities for the secured segment
Engage with DSA channel network and execute the agreed touch point management system for faster customer connectivity and loan processing-disbursement; escalate issues appropriately for timely resolution
Customer Servicing & Relationship Management
Coordinate with risk and operations teams to execute robust customer friendly loan approval and booking processes
Recommend improvements to operating procedures and technological tools to enhance customer experience through reduced processing TATs while simultaneously ensuring complaint operations
Ensure customer queries/ complaints are addressed in a timely and effective manner and coordinate personally to expedite the same
Leverage close direct customer relationships to carry out post sanction surveillance and generate early warning signals on NPAs
Risk Management
Execute compliant Sales Operations and work in line with risk management principles via coordination with Risk team
Ensure closure of deal documentation and credit administration requirements including opening of escrow accounts for receivables lending in line with regulatory and financial controls requirements
Support risk management by maintaining focus on prescribed guidelines and process checks at all stages of the secured loan transaction and raising potential alarm cases in advance
Proactively identify and report risks in order to ensure portfolio quality is maintained
Liaise with the channel partners customers and the risk team on specific escalation cases
Internal Stakeholder Management
Partner with peer ASMs/ SMs and reporting SMs (if any) to overcome challenges and support sales growth via effective channel management customer acquisition
Proactively build and maintain relationships with key internal stakeholders (E.g. Operations Risk Management) for smooth and efficient transactions and issue resolution
Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.
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