Linux & Cloud Administrator with Azure

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Where You Belong

SAP Global Cloud Operations (GCO) is SAPs private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud.

We are searching for motivated skilled and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team.

What Youll Build

Join our multinational team as a seasoned Linux & Cloud Administrator responsible for providing L3/L4 expert support for all Linux OS and infrastructure-related customer issues. Youll play a crucial role in building automation solutions and enhancing our platform operations to deliver top-tier cloud services tailored for SAP Applications to enterprise customers worldwide.

Key Responsibilities:

Accountable for ensuring round-the-clock availability of SAP systems operating within SAP ECS. Tasked with promptly responding to troubleshooting and resolving alerts and incidents occurring within the Linux OS or infrastructure layers spanning across VMWare GCP and BareMetal environments.

Serving as the elevated L3/L4 escalation contact for critical production issues. Adhering to change management protocols while executing service requests. Actively pursuing avenues to optimize standard operating procedures by leveraging automation techniques.

Implement automation solutions to streamline platform operations enhancing efficiency and reliability.

Drive continuous improvement initiatives to elevate our cloud services for SAP Applications focusing on scalability security and performance.

Work closely with a diverse multinational team to ensure the delivery of world-class cloud services tailored specifically for SAP Applications to our global enterprise clientele.

Participate in designing and implementing strategies to optimize the customer experience and meet service level agreements (SLAs).

Understand and operate Azure platform.

What You Bring

Must have

8 -15 years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level with a strong grasp of troubleshooting and resolving complex issues.

Hands-on experience in administering Azure environments.

Proficiency in networking encompassing TCP/IP IP routing NAT and firewalls.

Demonstrated expertise in managing network services such as DNS LDAP and HTTP proxies.

Strong comprehension of IT security practices particularly in OS hardening techniques.

Proven track record in scripting languages (e.g. Shell Perl Python Go etc.) and adeptness with server automation tools like Ansible or CHEF

Desirable

Ansible: Proficiency in Ansible for configuring servers deploying software and orchestrating more advanced IT tasks.

Basic Understanding of Kubernetes orchestration system deploying scaling and managing containerized applications.

GitHub: Familiarity with GitHub operations such as pull requests reviewing and merging code as well as experience in managing repositories branches and tags.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 454241 Work Area: Information Technology Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid