Learning Delivery Advisor

Position Summary:

At Syngenta our goal is to build the most collaborative and trustworthy team in agriculture providing top-quality seeds and innovative crop protection solutions that improve farmers success. To support this mission we are looking for a Learning Delivery Advisor to serve as a trusted partner and consultant to our global network of Learning this role you will provide expert advice intelligent solutioning and hands-on support across Syngentas learning platforms helping administrators navigate technical queries platform functionalities and learning processes. You will work closely with the Global Learning Delivery Team vendor technology experts and the Group Learning Centre of Excellence to drive consistent user-centric service delivery.

Accountabilities:

• Act as the primary point of contact for Learning Administrators globally - capturing requirements delivering solutions and managing cases through a dedicated case management system.
• Provide expert consulting and technical guidance on learning platform functionalities processes and services available through the Global Learning Service Catalogue.
• Develop and maintain user support materials knowledge articles and best practice guides to enable administrator self-sufficiency.
• Liaise with internal teams and vendor technology experts to stay informed on system upgrades enhancements and end-to-end platform functionalities.
• Support the deployment of mandatory training programs and manage platform user licenses while identifying opportunities for process improvement and automation.

What You Can Expect

This role offers you the opportunity to work at the intersection of learning technology and people development on a truly global scale. You will gain deep expertise in platforms like Degreed and Docebo build relationships with a diverse learning community and develop your consulting skills in a fast-paced evolving environment. As the role grows you will also get exposure to Performance Talent and Employee Listening streams - broadening your HR career path significantly.

Qualifications :

Required Qualifications:

• Minimum 7 years of consulting or advisory experience in a customer-facing role.
• Hands-on working experience as an administrator on learning platforms (e.g. Docebo Degreed or similar LMS).
• Proven track record of serving demanding customers across geographies by providing user-centric technical solutions and support.
• Strong analytical and problem-solving skills with the ability to translate user needs into practical sustainable solutions.
• Excellent written and verbal communication skills in English.
• Demonstrated ability to build credible relationships and influence stakeholders within a global matrix environment.
• Comfortable working in ambiguity and delivering under pressure in a fast-paced setting.

Desired Qualifications:

• Direct experience with Degreed and/or Docebo platforms.
• Experience delivering training or creating learning content.
• Prior work experience in HR or HR Operations.
• Proficiency in additional languages.
• Familiarity with performance management talent review or employee listening processes.

Additional Information :

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status. 

Remote Work :

No

Employment Type :

Full-time