Lead Site Reliability Engineering

Powering the agentic revolution in travel. Sabre is an AI-native technology leader backed by one of the worlds largest travel data clouds. Built on an open modular cloud-native architecture Sabre serves as the backbone for both established leaders and bold new disruptors guiding them to the next age of travel retailing through intelligent connected and personalized experiences. With AI at its core and operating at unparalleled scale Sabre transforms insights into innovation empowering airlines hoteliers agencies and other partners to retail distribute and fulfill travel worldwide.

Team Description
SABRE OFFER OPERATIONS IS LOOKING FOR A TALENTED LEAD SITE RELIABILITY ENGINEER (LEAD SRE)

Roles and Responsibilities

Responsible for Operational Stability of critical ATSE suite of applications
Responsible for defining Operational Requirements / arriving at Solutions / Estimating
Provides requirements/monitors System Performance and Capacity Monitoring
Leads Incident Management and is responsible for driving incidents to resolution
Responsible for Production Readiness/Production & for Operational Documentation
Defines Severity Definitions & Keeper of Sabre Compliance (MOS Disaster Recovery)
Advising and collaborating with our architecture and product development team on technical hardware and software issues.
Primary contact for ATSE suite of applications
Manages outage and emergency situations with datacenter and application staff
Ensuring platform availability and addressing operational issues as they arise in accordance with internal and customer SLAs
Knowledge resource on multiple projects/initiatives across the company for a variety of internal/external customers
Defining designing and implementing new and updated hardware and software solutions for production and non-production platforms.
Coordinating infrastructure maintenance and upgrades with our Application teams
Assist Change Management tasks by coordinating them with Release Management and Application teams as well as implementing changes with assistance from development team
Maintain platform and applications documentation
Define design and implement disaster recovery and business continuity plans
Assist in developing and maintaining annual budget and capacity planning

Whats in it for you

Working with a state-of-the-art shopping which spreads over multiple regions on 5000 servers.
Opportunity to do something that has high impact and game changing in our industry
Be part of one of the worlds largest Travel and Hospitality technology company

Qualifications and Education Requirements

EDUCATION: Bachelors degree or equivalent.

EXPERIENCE:
8 years of related experience.
Excellent written and verbal communication skills.
Ability to handle multiple projects simultaneously

Mandatory Skills:
Advanced understanding of Unix/Linux Oracle/SQL
Network Architecture
Scripting/Automation
Analytical capabilities
DevOps/SRE Working Experience CI/CD
Load Balancing Technologies
Public Cloud Technologies & working experience
Very good Communication & Leadership skills

Nice to have skills:
Advanced understanding of web-based architecture and development techniques
Experience on tools like JIRA Service Now puppet/ansible GCO Ansible
MQ series knowledge
Microsoft Office Excel Outlook PowerPoint Visio & Word
Experience in complex high availability systems would be a plus
Experience in capacity planning

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.