Lead People Operations Partner, India

Opportunity Overview:

Were looking for a passionate detail-oriented and proactive People Operations Partner (HR Generalist) to join our growing team in India and help shape the employee experience at Cohere Health.

In this role you wont just manage processesyoull own and elevate the entire employee lifecycle from onboarding through exit ensuring every touchpoint is seamless thoughtful and engaging. Youll play a key role in building a workplace where employees feel supported empowered and set up for success from day one.

At Cohere People Operations is more than just HRits about creating meaningful experiences at scale. Youll collaborate with a dynamic high-energy team that values fresh ideas challenges the status quo and is deeply committed to building modern scalable and people-first practices.

Were looking for someone who brings strong experience across onboarding leave of absence (LOA) benefits and HR operations and who is excited to continuously improve how we support our employees through intuitive compliant and employee-centric processes.

We are seeking a highly skilled professional with strong expertise in HR systems and processes to support a new global HCM implementation.

What truly sets you apart is how you show up: with empathy curiosity and a genuine passion for helping people thrive. Youre comfortable navigating complexity communicating with clarity and building trust across all levels of the organization.

At Cohere Health we believe that diverse and inclusive teams create the greatest impact. We are committed to fostering a culture where everyone feels a sense of belonging has opportunities to grow and can do their best work every day.

What youll do:

• Manage end-to-end onboarding process for new hires (pre-boarding to post-joining experience)
• Coordinate with hiring managers IT payroll and other stakeholders to ensure seamless onboarding
• Conduct new hire orientation sessions and ensure completion of documentation
• Ensure all employee records and compliance documentation are accurately maintained
• Continuously improve onboarding experience and process.

Benefits Administration

• Partner with internal teams and external vendors/brokers on employee benefits programs (health insurance wellness initiatives etc.)
• Support annual benefits renewal and enrollment processes
• Address employee queries related to benefits and provide guidance
• Ensure accuracy of benefits data and resolve system discrepancies
• Promote employee wellness initiatives and drive participation

Leave Management

• Manage end-to-end leave of absence processes including statutory and company policies
• Advise employees on leave eligibility (e.g. maternity paternity sick leave earned leave) in compliance with Indian labor laws
• Coordinate with employees managers payroll and external partners for leave processing
• Maintain accurate leave records and documentation
• Provide guidance on policies such as:
• Maternity Benefit Act
• Sick leave / earned leave policies
• Support return-to-work planning and employee communication

HR Operations

• Maintain and update employee records in HRIS systems
• Partner with payroll to ensure accurate compensation during leave periods
• Manage HR queries through ticketing systems and ensure timely resolution
• Support audits and ensure compliance with labor regulations
• Assist in developing HR policies SOPs and employee communications
• Represent the India site by providing HR systems and process expertise during the implementation of our global HCM.

Training & Stakeholder Support

• Conduct training sessions for managers and employees on leave policies onboarding processes and HR practices
• Partner with HR Business Partners on employee relations and accommodations
• Create documentation and presentations related to HR programs

Required Qualifications:

Must-haves

• 6 years of experience as an HR Generalist or HR Operations professional
• Experience managing end-to-end onboarding processes
• Strong understanding of Indian labor laws and statutory compliance
• Experience with HRIS systems
• Demonstrates strong attention to detail with the ability to define optimize implement and enhance effective processes.
• Ability to have difficult conversations with employees and managers
• Ability to maintain high level of confidentiality
• Exposure to creating presentations and trainings on policies and procedures
• Must be highly organized and motivated; detail-oriented and capable of meeting deadlines with limited oversight
• Problem solver who has experience working in a fast-paced environment and ability to context switch quickly to meet changing priorities

Nice-to-haves

• Hands-on experience with ADP Workday or Rippling HR systems
• Experience with for managing workflows is a plus
• Experience managing multi-state workforce policies in India
• Exposure to HR automation tools and/or workflow platforms
• Prior experience in a startup or high-growth organization

Ability to commute/relocate:

• Hyderabad Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Healths clinical intelligence platform and agentic AI-powered solutions connect health plans strategic goals and providers needs optimizing the speed cost and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuumincluding policy prior authorization payment accuracy and morethe company improves collaboration and reduces burden resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining clinical and coding validation authorization and claims reconciliation and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights our transparent AI-powered solutions help health plans proactively improve payment accuracy reduce waste and vendor dependency strengthen provider relationships and build smarter more efficient payment integrity programs.

Cohere Healths innovations continue to receive industry-wide recognition. Weve been recognized on TIMEs World Top HealthTech Companies 2025 list the 2025 Inc. 5000 list in the Gartner Hype Cycle for U.S. Healthcare Payers (2022-2025) and ranked as a Top 5 LinkedIn Startup for 2023 & 2024.

We cant wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us its personal.

ISMS roles and responsibilities

• Good knowledge of Information practices.
• Assist the manager in all the information security activities implementation and maintenance process.
• Ensuring the team and imparted with Competence related to Information security
• Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager.