Lead – Global HR Operations Transitions & Transformation

Lead Global HR Operations Transitions & Transformation

Role Purpose

We are seeking a highly energetic hands-on and transformation-focused HR Operations professional to lead the discovery standardization and centralization of HR processes across international geographies with focus on non-English speaking countries across LATAM CIS Russia Eastern Europe and other emerging regions.

This role will be instrumental in building a scalable Global HR Operations model by conducting process discovery documenting current-state operations designing future-state processes creating SOPs and establishing a global Hub & Spoke operating model over the next 12-18 months.

The ideal candidate has deep experience in Global HR Shared Services HR transitions process centralization and operating model design and can effectively work across different cultures languages and stakeholder groups. Over time this role could evolve into a broader HR Operations leadership position covering International Operations India Operations or Shared Services delivery requiring a high degree of flexibility and fungibility.

Key Responsibilities

Global Process Discovery & Assessment

• Lead process discovery workshops with HR teams across multiple international geographies.
• Understand and document country-specific HR processes regulatory requirements controls and service models.
• Assess current operational maturity and identify opportunities for standardization and centralization.
• Conduct detailed process mapping of end-to-end Hire-to-Retire lifecycle processes.
• Capture process variations dependencies system interactions and localized practices.

Global Process Standardization

• Define global standard processes while accommodating mandatory local compliance requirements.
• Challenge legacy practices and eliminate redundant non-value-added activities.
• Drive simplification harmonization and process optimization across countries.
• Establish standard process flows controls ownership models and service governance frameworks.
• Develop global process standards policies and operating procedures.

SOP Development & Knowledge Management

• Create high-quality SOPs process maps work instructions RACI matrices and governance documentation.
• Build and maintain a centralized process repository for all international HR operations.
• Ensure processes are audit-ready scalable and knowledge-transfer friendly.
• Drive documentation standards across all transitioned processes.
• Create operational playbooks for future growth and expansion.

HR Operations Centralization & Transition

• Design and execute the roadmap for transitioning international HR processes into HR Direct.
• Build business cases and transition strategies for process migration.
• Lead knowledge transfer and stabilization activities during transitions.
• Identify opportunities for consolidation into shared services delivery.
• Support successful migration of services from country teams to centralized operations.

Hub & Spoke Operating Model Design

• Lead the design and implementation of a Global Hub & Spoke operating model.
• Define process ownership service delivery responsibilities escalation paths and governance structures.
• Recommend optimal allocation of activities between global hubs and local country teams.
• Develop service catalogues SLAs KPIs and operational governance mechanisms.
• Ensure sustainable scalability of the operating model.

Lifecycle Process Ownership

Drive discovery standardization and transition of:

• Recruitment Operations
• Onboarding & Pre-boarding
• Employee Data Management
• Payroll Inputs & Administration
• Benefits Administration
• Performance Management Operations
• Rewards Administration
• Learning Administration
• Employee Lifecycle Transactions
• Mobility & Expatriate Administration
• Offboarding & Separation
• HR Helpdesk & Query Management
• Record Management & Compliance

Transformation & Continuous Improvement

• Lead operational excellence initiatives across global HR operations.
• Conduct root cause analysis and implement sustainable corrective actions.
• Drive automation digitization and workflow optimization opportunities.
• Apply Lean Six Sigma and process excellence methodologies.
• Establish process maturity SOP adherence and governance measures.

Stakeholder Management

• Partner with Country HR HRBPs COEs Payroll HR Technology Legal Compliance and Business Leaders.
• Build strong relationships across global and regional teams.
• Influence stakeholders toward standardized ways of working.
• Present recommendations risks and transformation updates to senior leadership.

Qualifications & Experience

Education

• MBA / Postgraduate Degree in HR Operations Business Administration or related field.

Experience

• 8-10 years of experience in Global HR Operations Shared Services HR Transformation GBS or HR Service Delivery environments.
• Strong experience managing HR operations across multiple international geographies.
• Proven experience in HR process transitions migrations and centralization initiatives.
• Demonstrated success in conducting process discovery and transformation programs.
• Experience working with non-English speaking countries is highly preferred.
• Experience operating in global matrixed environments.

Desired Skills & Competencies

Functional Expertise

• Global HR Operations
• Shared Services & GBS
• HR Process Transitions
• Process Discovery & Process Mapping
• SOP Development
• Operating Model Design
• Service Delivery Management
• Process Governance
• HR Technology Platforms (Workday SAP SuccessFactors Oracle HCM)

Leadership Attributes

• High energy and execution-oriented mindset.
• Strong change agent and transformation capability.
• Comfortable dealing with ambiguity and building from scratch.
• Excellent stakeholder management and influencing skills.
• Strong analytical and problem-solving ability.
• Exceptional documentation and process design skills.
• Ability to work across cultures geographies and time zones.
• Ownership-driven with a bias for action and outcomes.

Ideal Candidate Profile

A transformation professional who has successfully led global HR process transitions and centralization programs ideally across EMEA LATAM CIS Russia and other international markets. The individual should be capable of independently conducting process discovery building SOPs and governance frameworks designing future-state operating models and leading the journey toward a centralized Global HR Operations model.

This is a build-and-transform role not a steady-state operations role. We are looking for someone who can help establish the foundation for a globally integrated HR Direct organization and has the flexibility to subsequently take on broader International or India HR Operations lead responsibilities.

Qualifications :

Qualifications & Experience

Education

• MBA / Postgraduate Degree in HR Operations Business Administration or related field.

Experience

• 8-10 years of experience in Global HR Operations Shared Services HR Transformation GBS or HR Service Delivery environments.
• Strong experience managing HR operations across multiple international geographies.
• Proven experience in HR process transitions migrations and centralization initiatives.
• Demonstrated success in conducting process discovery and transformation programs.
• Experience working with non-English speaking countries is highly preferred.
• Experience operating in global matrixed environments.

Desired Skills & Competencies

Functional Expertise

• Global HR Operations
• Shared Services & GBS
• HR Process Transitions
• Process Discovery & Process Mapping
• SOP Development
• Operating Model Design
• Service Delivery Management
• Process Governance
• HR Technology Platforms (Workday SAP SuccessFactors Oracle HCM)

Leadership Attributes

• High energy and execution-oriented mindset.
• Strong change agent and transformation capability.
• Comfortable dealing with ambiguity and building from scratch.
• Excellent stakeholder management and influencing skills.
• Strong analytical and problem-solving ability.
• Exceptional documentation and process design skills.
• Ability to work across cultures geographies and time zones.
• Ownership-driven with a bias for action and outcomes.

Ideal Candidate Profile

A transformation professional who has successfully led global HR process transitions and centralization programs ideally across EMEA LATAM CIS Russia and other international markets. The individual should be capable of independently conducting process discovery building SOPs and governance frameworks designing future-state operating models and leading the journey toward a centralized Global HR Operations model.

This is a build-and-transform role not a steady-state operations role. We are looking for someone who can help establish the foundation for a globally integrated HR Direct organization and has the flexibility to subsequently take on broader International or India HR Operations lead responsibilities.

Additional Information :

About the Department
Human Resources
The Human Resources department at Dr. Reddys Laboratories is the organizational heartbeat dedicated to fostering a positive and inclusive work environment for their 24000 employees. As a well-executed Human Resources (HR) team we foster a positive and productive workplace. Effective HR practices are involved in recruiting and retaining top talent providing comprehensive employee development programs and ensuring fair and transparent policies.

The robust HR department at Dr. Reddys is cultivating a culture of open communication employee engagement and diversity and inclusion. Moreover it plays a crucial role in conflict resolution fostering a healthy work environment and aligns organizational goals with the well-being and professional growth of its employees contributing significantly to overall company success.

Benefits Offered
At Dr. Reddys we actively help to catalyse your career growth and professional development through personalised learning programs.
The benefits you will enjoy at Dr. Reddys are on par with the best industry standards. They include among other things and other essential equipment joining & relocation support family support (Maternity & Paternity benefits) learning and development opportunities medical coverage for yourself and your family life coverage for yourself.

Our Work Culture
Ask any employee at Dr. Reddys why they come to work every day and theyll say because Good Health Cant Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations but as a means to help patients lead healthier lives and were always attuned to the new and the next to empower people to stay fit. And to do this we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system they can make magic.
For more details please visit our career website at Work :

No

Employment Type :

Full-time