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Lead Digital Platforms & Consumer TechnologySenior Lead Digital Platforms & Consumer Technology
Job Location:
Monthly Salary:
Posted:
21 August 2026 (23 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
| Job Purpose | To manage and deliver IT projects and initiatives for the 3in1 App & Web platform by coordinating with business product technology QA vendors and other stakeholders. The role is responsible for effective project planning execution tracking risk and dependency management quality assurance and timely delivery in alignment with business objectives and defined IT processes. |
| Duties and Responsibilities | Key Responsibilities: Project Planning & Delivery Manage end-to-end execution of assigned IT projects from requirement initiation through production deployment and closure. Prepare project plans milestones timelines dependencies and delivery trackers. Coordinate with Product Owners Business Technology QA Architecture Security and other teams to ensure timely execution. Monitor project progress against agreed timelines scope quality and deliverables. Identify delivery risks issues and dependencies and drive them towards timely resolution. Ensure project documentation approvals sign-offs and governance checkpoints are completed as per defined processes. Track project changes and assess their impact on timelines scope resources and dependencies. Application & Technical Delivery Management Manage IT initiatives across Mobile App and Web platforms with a focus on Android and iOS application journeys. Develop a working understanding of application architecture APIs integrations environments release processes and technology dependencies. Coordinate with development teams for solutioning development testing defect resolution and deployment activities. Ensure functional and technical requirements are adequately understood before development and testing. Support investigation and resolution of production issues by coordinating with relevant technology and support teams. Ensure appropriate impact assessment and regression testing are completed for application changes. Monitoring Issue & Defect Management Monitor application/project issues across development UAT CUG and production environments. Coordinate defect identification prioritization tracking retesting and closure with relevant teams. Ensure critical issues are escalated appropriately with clear business and technical impact. Drive Root Cause Analysis (RCA) for recurring or critical production issues. Track ageing issues and ensure corrective and preventive actions are implemented. Maintain visibility of open issues dependencies risks and action items through appropriate dashboards and trackers. Ensure adequate post-release monitoring and stabilization for major deployments. Stakeholder Management Act as a key point of contact for assigned IT projects and initiatives. Coordinate with Product Owners Business teams Technology teams QA Operations Security Architecture and external vendors. Translate business requirements into clear technical/project deliverables in coordination with relevant teams. Conduct regular project reviews and provide status updates to senior management. Ensure timely communication of project risks delays dependencies and decisions. Build effective working relationships across functions to facilitate smooth project execution. |
| Key Decisions / Dimensions | Prioritize and sequence assigned project activities based on business impact and delivery timelines. Decide appropriate escalation of project risks issues and dependencies. Recommend changes to project timelines scope and execution approach based on project assessment. Coordinate prioritization of defects based on severity customer impact and business criticality. Determine appropriate stakeholder involvement for issue resolution and decision-making. Recommend go/no-go decisions based on project readiness testing status defect position and required sign-offs. Identify process gaps and recommend corrective actions to improve delivery efficiency. Decide day-to-day allocation and coordination of project activities within the assigned team. |
| Major Challenges | Managing multiple IT initiatives and competing priorities within defined timelines. Coordinating dependencies across multiple technology business product and support teams. Managing delivery risks arising from changes in requirements dependencies and technical constraints. Ensuring timely resolution and closure of critical application defects and production issues. Balancing business requirements with technical feasibility application stability security and compliance. Managing project delivery where multiple internal and external teams are involved. Ensuring adherence to governance testing sign-off and release processes without impacting business timelines. Managing urgent production issues and ensuring minimum customer/business impact. |
| Required Qualifications and Experience | a)Qualifications Bachelors degree in Information Technology Computer Science Engineering or a related field. Masters degree / MBA in IT or a related discipline is an added advantage. b)Work Experience Minimum 710 years of relevant experience in IT project management application delivery or technology operations. Relevant experience in managing Mobile App and Web projects preferably in large-scale enterprise environments. Experience in coordinating cross-functional technology teams and external vendors. Experience in managing end-to-end project delivery including requirement analysis development testing deployment and post-production support. Experience in Agile project management and software development lifecycle processes. Experience in defect management production issue resolution RCA and stakeholder management. |
Required Experience:
Senior IC
About Company
Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.
