KYC Representative (APAC)

About Payoneer

Founded in 2005 Payoneer is the global financial platform that removes friction from doing business across borders with a mission to connect the worlds underserved businesses to a rising global economy. Were a community with over 2500 colleagues all over the world working to serve customers and partners in over 190 countries and territories.

By taking the complexity out of the financial workflowsincluding everything from global payments and compliance to multi-currency and workforce management to providing working capital and business intelligencewe give businesses the tools they need to work efficiently worldwide and grow with confidence.

Rolesummary-We are looking for a high-performing KYC Representative (2to 4yearsofexperience) to support high-value (HV) customer onboarding and due diligence role is designed for individuals who can quickly ramp up (within 34 months) and operate effectively in a fast-paced high-complexity environment handling customers with elevated risk volume and business ideal candidate brings strong analytical skills ownership mindset and the ability to go beyond SOPsidentifying gaps improving workflows and contributing to operational excellence.

Location:Bangalore IndiaOn-siteFull-time

Key Responsibilities:

• Perform end-to-end KYC reviews for high-value customers acrossAPAC region.

• Review and validate customer documentation using internal tools and external sources

• Assess customer risk profiles identify inconsistencies or unusual patterns and ensure alignment with regulatory and internal AML/KYCprocedures

• Handle complex cases requiring enhanced due diligence (EDD) and perform deep-dive analysis where required.

• Proactively escalate high-risk or ambiguous cases with clear rationale and recommended actions.

• Engage with internal stakeholders (Compliance Risk QA) to ensure accurate and timely resolution of cases.

• Drive SLA adherence and productivity targets while maintaining high quality standards.

• Identify process gaps and contribute ideas for continuous improvement and automation.

• Support case investigations and collaborate on complex regulatory scenarios and edge cases.

Who you areCandidate with2 to 4years ofAML/KYCexperience (BankingorFintechoperations).The role requires strong analytical skills attention to detail and proficiency in English and Microsoft Office. Candidates should be proactive solution-focused and able to work under deadlines with a strong sense of ownership. Experience across multiple regions and regulatory licenses is a plus.

• Bachelors degree

• Proficiency in English is a must

• Service-oriented approach with great communication skills.

• High attention to details and patterns with strong analytical skills

• General knowledge of computers and Microsoft Office applications

• Capable of multi-tasking and working under targets

• Solution focused and proactive in problem solving.