KYC Associate (Guwahati)

As a KYC Associate you will manage customer verification through video calls ensuring accurate documentation and compliance with regulatory requirements. This role combines customer interaction attention to detail and operational efficiency to deliver a seamless onboarding experience.

• Conduct Video KYC verification and perform due diligence checks during customer interactions

• Review and validate KYC documents in real time over video calls

• Deliver a high standard of customer service and ensure a smooth onboarding experience

• Demonstrate strong communication and face-to-face customer handling skills

• Adhere to internal policies and regulatory guidelines at all times

• Meet performance metrics such as VKYC completion AHT and productivity targets

• Bachelors degree in any discipline

• Excellent verbal and written communication skills

• Strong presentation and customer interaction abilities

• 02 years of experience in fintech banking video banking or phone banking (preferred)

• Ability to adapt and perform in a fast-paced dynamic environment

Life so good youd think were kidding:

• Competitive salaries. Period.

• An extensive medical insurance that looks out for our employees & their dependents. Well love you and take care of you our promise.

• Flexible working hours. Just dont call us at 3AM we like our sleep schedule.

• Tailored vacation & leave policies so that you enjoy every important moment in your life.

• A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.

• Learning and upskilling opportunities. Seriously not kidding.

• Good food games and a cool office to make you feel like home. An environment so good youll forget the term colleagues cant be your friends.

We believe in equality. Period.

At slice we are committed to building a diverse and talented workforce. We never discriminate on the basis of race sex religion colour national origin gender gender identity sexual orientation age marital status veteran status medical condition disability or any other class orcharacteristic protected by the applicable law.

We consider all qualified job-seekers with criminal histories in a manner consistent with theapplicable law. Additionally we are committed to providing reasonable accommodations toqualified individuals with physical or mental disabilities in order to participate in the jobapplication or interview process perform essential job functions and receive other benefits andprivileges of employment.

Come join our crew!

slice

A new bank for a new India

slices purpose is to make the world better at using money and time with a major focus on building the best consumer experience for your money. Weve all felt how slow confusing and complicated banking can be. So were reimagining it. Were building every product from scratch to be fast transparent and feel good because we believe that the best products transcend demographics like how great music touches most of us.

Our cornerstone products and services: slice savings account slice UPI credit card slice UPI and slice business are designed to be simple rewarding and completely in your control. At slice youll get to build things youd use yourself and shape the future of banking in India. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together.

Were backed by some of the worlds leading investors including Tiger Global Insight Partners Advent International Blume Ventures and Gunosy Capital.