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KYC Associate – Dispute Management
Job Location:
Monthly Salary:
Experience Required:
Posted:
24 May 2026 (30+ days ago)
Posted:
Application Deadline:
21 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
KYC Associate Dispute Management
Designation: Senior Associate
Designation: Senior Associate
- Location: Infopark Kochi
- Shift: US Shift 6:00 PM 3:00 AM
- Working Days: Monday to Friday (Fixed Saturday & Sunday Off)
- Salary:per month
- Transport: Pick-up & Drop Facility Provided
- Joining: Immediate Joiners Preferred
- Minimum 1 year of experience in KYC Dispute Management (Mandatory)
Job Role: We are hiring KYC Associates for a leading global BPO company based in Infopark Kochi. The candidate will be responsible for reviewing and validating customer KYC documents handling dispute cases and ensuring compliance with KYC/AML guidelines for international operations.
Key Responsibilities
- Review and verify customer KYC documents
- Handle and resolve KYC-related dispute cases
- Identify discrepancies in customer records and onboarding data
- Maintain accurate case records and documentation
- Coordinate with internal teams for case resolution
- Follow SOPs and compliance guidelines
- Escalate complex cases when required
- Meet productivity and quality targets
Requirements
- Any Graduate
- Candidates with 13 years of BPO experience can apply
- Excellent English communication skills mandatory
- Good analytical and problem-solving skills
- Basic knowledge of MS Office
- Comfortable working in US shifts
Preferred Skills
- Prior experience in KYC Banking Operations Financial Services or BPO will be an added advantage.
- Strong attention to detail and documentation review skills.
Benefits
5-Day Work Week
Fixed Weekend Off
Company Transportation
Career Growth Opportunities
Required Skills:
Minimum 2 years Experience in KYCAML
Required Education:
Any Degree
