Knowledge Manager
Posted:
1 September 2026 (14 hours ago)
Application Deadline:
29 November 2026
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
- Develop organize and maintain comprehensive knowledge articles SOPs and operational runbooks.
- Ensure all knowledge content remains accurate relevant up to date and easily accessible to users.
- Establish and implement standardized processes and guidelines for effective knowledge management.
- Promote shift-left support by enabling teams to resolve issues through effective knowledge sharing and content reuse.
- Identify documentation gaps through regular analysis and strengthen knowledge coverage across operational processes.
- Manage and support knowledge requirements across diverse operational areas including end-user computing data center operations and inventory management.