ITSM & ITOM Automation Specialist
Job Location:
Monthly Salary:
Posted on:
9 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
ITSM & ITOM Automation Specialist
Exp - 3-5 yrs
A skilled ServiceNow ITSM & ITOM Automation Specialist to design develop and maintain automations across IT Service Management and IT Operations Management. The ideal candidate will help reduce manual effort improve operational efficiency and enhance service reliability through intelligent automation scripting and integrations.
* Design and implement automation for Incident Request Change and Problem Management
* Automate service catalog workflows approvals notifications SLAs and escalations
* Develop workflows using Flow Designer and Workflow Editor
* Enable alert-to-incident and event-driven ITSM automation
* Improve ITSM process efficiency through continuous optimization
* Implement Service Mapping automation
* Automate CMDB population relationship creation reconciliation and data quality checks
Exp - 3-5 yrs
A skilled ServiceNow ITSM & ITOM Automation Specialist to design develop and maintain automations across IT Service Management and IT Operations Management. The ideal candidate will help reduce manual effort improve operational efficiency and enhance service reliability through intelligent automation scripting and integrations.
* Design and implement automation for Incident Request Change and Problem Management
* Automate service catalog workflows approvals notifications SLAs and escalations
* Develop workflows using Flow Designer and Workflow Editor
* Enable alert-to-incident and event-driven ITSM automation
* Improve ITSM process efficiency through continuous optimization
* Implement Service Mapping automation
* Automate CMDB population relationship creation reconciliation and data quality checks
Required Skills:
ServiceNowITSMITOM
