ISA Project Management Director

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Regional Programme Management Director India / Japan / Rest of Asia

What this job involves:

You will serve as a strategic project delivery leader for one of the key sub-regions within Asia PacificIndia Japan or Rest of Asiasupporting the APJ Account Management and Project Management Director in overseeing the successful execution of capital works projects in the respective this role you will take full ownership of project delivery within your sub-region ensuring that all capital works initiativesincluding office fit-outs relocations expansions restacks and infrastructure projectsare completed on time within budget and to the highest standards of quality. You will build and maintain strong relationships with internal and external stakeholders including the clients Global Real Estate (GRE) teams business unit leaders facility managers and JLL variable project delivery teams. You will be responsible for identifying mentoring and guiding project teams providing oversight and guidance to ensure adherence to approved processes governance frameworks and to meet established performance metrics. You will additionally support capital planning and financial management within the region contribute to continuous improvement initiatives and lead robust reporting across the sub-region using JLLs project management information systems. At JLL we are collectively shaping a brighter wayfor our clients ourselves and our fellow employeesand this role is central to delivering on that promise through operational excellence and collaborative problem-solving.

Core responsibilities:

Act as the single point of accountability for all project delivery activities within the designated sub-region overseeing scope budget schedule quality and risk management across a portfolio of capital works projects.

Establish and foster strong trust-based relationships with key client stakeholders including GRE leadership business unit representatives facility management teams and internal JLL project delivery teams.

Serve as the primary interface for strategy implementation and escalation on capital works projects blending the clients specific requirements with local business needs and ensuring alignment with global standards.

Support the Regional Commercial Lead in the development and maintenance of an annual capital plan defining project scope scale and budget for incorporation into the clients capital planning tools and proactively manage the plan throughout the annual cycle.

Identify onboard and guide variable project management resources from within JLLs in country teams.

Ensure that all project management teams within region deliver projects in alignment with the agreed project brief on time within budget and in compliance with agreed data quality standards.

Guide and support project managers in adhering to the clients governance processes and reporting requirements at all stages of the project lifecycle.

Monitor project performance and reporting accuracy holding project managers accountable for timely and accurate status updates budget tracking and risk identification.

Act as a point of escalation for project challenges liaising with JLL country leads Client Stakeholders and internal support functions to resolve issues and mitigate risks that may impact project success.

Promote continuous process improvement driving adherence to best practices and ensuring that lessons learned are captured and reapplied across the portfolio.

Ensure structured handover and close-out of projects including the completion and delivery of all required documentation to relevant stakeholders such as facility management teams finance and the clients GRE organization.

Manage risk proactively across the project portfolio ensuring project managers comply with JLL processes and the clients governance frameworks and holding teams accountable for mitigating or eliminating identified risks.

Maintain and update all project reporting tools and dashboards to ensure accurate timely and effective reporting to the clients leadership and internal JLL teams.

Champion health and safety best practices in accordance with both JLL policies and the clients safety standards ensuring compliance across all project activities.

Support the review and continuous improvement of internal processes and reporting mechanisms identifying and addressing deficiencies in project delivery and escalating systemic issues to the APJ Account Management and Project Management Director as appropriate. Provide project documentation performance data and insights into delivery challenges and opportunities.

Interface regularly with the Regional Commercial Lead to ensure commercial alignment budget accuracy and effective procurement and sourcing strategies.

Key Interfaces:

APJ Account Management and Project Management Director

Other members of the On-Account dedicated team including the Regional Commercial Lead Regional Programme Directors in other regions and support functions

Clients Global Real Estate (GRE) Design and Construction teams

Clients Business Units stakeholders and internal business functions

JLL variable delivery teams

External consultants contractors and specialty suppliers retained by the client or JLL

Other JLL business lines such as occupancy planning transactions and facilities management

Success Criteria:

Consistent delivery of projects within approved scope budget and schedule with minimal client escalations and high levels of stakeholder satisfaction.

Achievement of agreed KPIs and performance targets.

Successful execution of projects within the capital plan contributing to accurate forecasting proactive risk management and alignment with the clients business priorities.

Demonstrated ability to build and maintain strong collaborative relationships with key client stakeholders and internal JLL teams across the sub-region.

Effective identification and implementation of continuous improvement initiatives resulting in enhanced efficiency quality and cost performance.

Timely and accurate reporting of project status financial performance and operational metrics to internal and external stakeholders.

Attributes:

Perceptive self-motivated collaborative and enthusiastic with strong organizational and time-management skills.

Demonstrated ability to analyse complex problems develop effective solutions and drive results in a dynamic fast-paced environment.

Passionate about quality with a keen eye for detail and a commitment to delivering excellence in every aspect of project delivery.

Strong communication skills with the ability to engage effectively with diverse stakeholders at all levels including senior executives technical specialists and operational teams.

Commercially astute with a solid understanding of project financials budgeting forecasting and value management.

Proven leadership capabilities with the ability to inspire coach and develop high-performing teams.

Resilient and adaptable with the ability to navigate ambiguity manage competing priorities and respond effectively to changing business needs.

Culturally aware and sensitive with the ability to work effectively across diverse geographic markets and cultural contexts.

Preferred qualifications:

Bachelors degree in a business-related discipline engineering construction management or a related field; advanced degree or professional certification (e.g. PMP RICS or equivalent) is highly desirable.

Minimum of 8 - 10 years of progressive post-graduate experience in project management programme management or related fields with a focus on capital works and construction delivery.

Demonstrated experience managing capital works projects valued between USD $1M and USD $5M with a proven track record of delivering projects on time within budget and to quality standards.

Prior experience working within a project management office (PMO) or similar environment with oversight of projects at a regional level.

Strong knowledge of industry principles processes and best practices relevant to design construction and project delivery in commercial real estate or corporate environments.

Experience working with complex matrixed Client organisations managing stakeholder relationships and operating within structured reporting and governance frameworks.

Familiarity with project management tools systems and technologies including capital planning platforms project tracking systems and financial reporting tools.

Fluency in English both written and spoken to a high technical standard; proficiency in additional languages relevant to the sub-region is an advantage.

International experience in capital works and/or programmes with multiple projects is highly desirable.

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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