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International Voice Customer Service Sales


Job Location:

Mumbai - India

Monthly Salary: L 2 - 5
Experience Required: 1Year
Posted: 20 October 2026 (4 days ago)
Application Deadline: 17 January 2027
Vacancies: 1 Vacancy

Job Summary

Summary
The International Voice Customer Service / Sales position serves as a vital link between the organization and its global clientele focusing on delivering exceptional support while driving revenue through effective sales initiatives. This role demands a dynamic professional capable of managing high-volume interactions resolving complex inquiries and persuading customers to make purchasing decisions. The incumbent will play a crucial part in maintaining brand reputation and ensuring customer satisfaction across international markets operating within a fast-paced results-oriented framework.

Responsibilities
  • Engage with international customers via voice channels to provide prompt and effective service solutions.
  • Execute sales strategies and negotiate terms to achieve individual and team performance targets.
  • Leverage strong communication abilities to articulate product value and address customer needs persuasively.
  • Utilize basic computer systems to manage customer data track interactions and generate reports.
  • Navigate a target-driven workspace to consistently meet or exceed daily and monthly quotas.
  • Handle customer complaints with empathy and efficiency employing problem-solving techniques to reach satisfactory resolutions.
  • Maintain a professional demeanor while managing diverse customer interactions in a high-pressure environment.

Requirements
Requirements:
  • Minimum of one year of relevant work experience in customer service sales or a related field.
  • Proven ability to negotiate and persuade customers effectively to close deals or resolve issues.
  • Proficiency in basic computer operations and familiarity with standard office software.
  • Strong command of the English language for clear and professional verbal communication.
  • Demonstrated capacity to thrive in a goal-oriented setting with strict performance metrics.
  • Solid background in managing customer relationships and addressing service challenges.


Required Skills:

Primary Skills Minimum 12 months of voice process experience. Good English communication skills. Customer service and/or sales experience. Customer handling and problem-solving. Secondary Skills Convincing and negotiation skills. Basic computer knowledge. Ability to work in a target-driven environment.