Intern, Talent Acquisition Operations

At Nextiva were reimagining how businesses connect bringing together customer experience and team collaboration on a single conversation centric platform. Powered by AI driven by human innovation.

Our culture is forward thinking customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether its through our signature Amazing Service the technology we create or the experiences we cultivate connection is at the core of who we are.

If youre ready to collaborate with incredible people make an impact and help businesses everywhere deliver truly amazing experiences this is where you belong.

Location:This is an onsite role based at Nextivas Bengaluruoffice (Wilshire III by MFAR 492HobliRHB Colony Mahadevapura Bengaluru Karnataka 560048). Working together onsite strengthens how weoperate enabling faster decisions clearer communication and stronger execution so you can make a greater impact and move work forward with speed and clarity.

In-Office Expectation:This role is expected to work onsite five days per week supporting a highly collaborative in-person team environment.

Nextivas Talent Acquisition team brings great people and opportunities together building the teams that move our business forward. As a Talent Acquisition Operations Intern youll play an important role in creating a smooth thoughtful experience for candidates from coordinating interviews across teams and time zones to keeping candidates informed and engaged throughout the hiring process.

Youll get hands-on experience with the systems processes data and AI-enabled tools behind a modern recruiting function while contributing ideas that make hiring simpler and more effective. Along the way youll partner with Recruiters Hiring Managers global TA Operations and the broader People Team gaining exposure to the way a global Talent Acquisition team operates across India the United States Mexico and Europe.

What Youll Do

Recruiting Coordination

• Coordinate interviews across candidates recruiters hiring managers and interview teams.
• Manage scheduling rescheduling calendar invitations and candidate communications across global time zones.
• Provide backup support to TA Operations teams in the US & Mexico as needed.
• Support virtual and onsite interview logistics.
• Help ensure candidates have a smooth and professional interview experience.
• Maintain accurate candidate and interview information in Greenhouse or other recruiting systems.

Talent Acquisition Operations

• Support day-to-day TA Operations activities and recruiting processes across multiple regions.
• Maintain recruiting templates trackers documentation and process resources.
• Assist with pre-employment activities such as offer documentation and onboarding coordination.
• Support pre-onboarding candidate engagement to help create a positive experience between offer acceptance and start date.
• Support recruiting data audits and help keep candidate requisition and process information accurate and up to date.
• Provide support for internship program administration and other Talent Acquisition operational activities.
• Assist with local and regional recruiting activities based on business needs.

AI & Process Improvement

• Use approved AI tools to support research drafting documentation analysis and day-to-day recruiting tasks.
• Help identify opportunities to simplify recruiting processes and reduce manual work.
• Support updates to workflows templates candidate communications and recruiting documentation.
• Review AI-generated content for accuracy relevance and quality before use.
• Learn how AI and automation can be applied responsibly within Talent Acquisition.

Projects Reporting & Documentation

• Support Talent Acquisition projects recruiting programs and process improvement initiatives.
• Assist with recruiting reports trackers dashboards and basic data analysis.
• Help create and update SOPs playbooks process documentation and recruiting resources.
• Support employer branding recruiting events campus or early-career initiatives and other Talent Acquisition programs as needed.
• Assist with ad hoc TA projects and cross-functional initiatives based on team and business priorities.

Candidate Experience Employer Brand & Local Engagement

• Provide timely and thoughtful communication to candidates throughout the recruiting process.
• Help create a consistent and positive candidate experience from scheduling through onboarding.
• Support pre-onboarding engagement and candidate touchpoints prior to joining.
• Represent Nextiva professionally when interacting with candidates and external talent.
• Support local employer branding recruiting events social media initiatives and talent attraction activities as needed.
• Assist with employee engagement culture-building and People Team activities where appropriate.
• Support other local and regional Talent Acquisition or People Team initiatives based on business needs.

What Were Looking For

• Currently pursuing or recently completed a Bachelors degree Masters degree or equivalent experience.
• Interest in Talent Acquisition Recruiting Operations or People Operations.
• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks priorities and deadlines in a fast-paced environment.
• Comfortable working with calendars spreadsheets documents and collaboration tools.
• Experience using AI tools such as ChatGPT Copilot or similar tools personally academically or professionally.
• Curiosity and willingness to use approved AI tools such as ChatGPT Copilot or similar technologies to support research communication documentation and day-to-day productivity.
• Willingness to learn new recruiting systems tools and processes.
• Ability to work collaboratively with individuals across teams countries and time zones.
• Ability and willingness to work outside standard business hours as needed to support recruiting activities interview coordination and TA Operations in a global environment.
• High level of professionalism and discretion when handling candidate and confidential information.
• Able to attend occasional meetings outside of normal business hours with Global team members as needed.

Nice to Have

• Previous internship work volunteer or academic experience related to Recruiting.
• Familiarity with Greenhouse or another Applicant Tracking System.
• Experience coordinating meetings interviews events or calendars.
• Exposure to Excel reporting data tracking or process documentation.

Nextiva DNA (Core Competencies)

Nextivas most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity andsimplicity to ambiguity challenge the status quo and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically learning and improving as they go.
• Critical Thinker: Data-drivenforward-thinkingindividuals who identify key drivers anticipate risks and deliver clear recommendations. They confidently leverage AI and automation to reduce friction improve decision-making and focus on higher-value work.
• Right Attitude: Collaborative competitive and resilient team players who jump in to solve tough problems learn from setbacks and foster a culture of service respect andcarefor customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best in and out of the office.

Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.

• Medical - Medical insurance coverage is available for employees their spouse and up to two dependent children with a limit of 500000 INR as well as their parents or in-laws for up to 300000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit providing peace of mind and security in times of medical necessity.
• Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent visible & external means.
  • Coverage Type - Employee Only
  • Sum Insured - 3 times of annual CTC with minimum cap of INR
  • Free Cover Limit - 1.5 Crore
• Work-Life Balance - 15 days of Privilege leaves per calendar year 6 days of Paid Sick leave per calendar year 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves 1 week of Paternity leave a day off on your Birthday and paid holidays
• Financial Security - Provident Fund & Gratuity
• Wellness - Employee Assistance Program and comprehensive wellness initiatives
• Growth - Access to ongoing learning and development opportunities and career advancement

At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!

Beware of Recruitment Fraud: At Nextiva we follow a merit-based hiring process and do not charge any fees or require a deposit at any stage. We also do not authorize any third parties to collect payments or sensitive information on our behalf.

All genuine communications from Nextiva originate from official email addresses ending in @. Communications received from free email services (such as Gmail Yahoo or Hotmail) purporting to be from Nextiva should be treated as fraudulent. If you are contacted by a third-party claiming to represent us please verify their credentials by writing to .

We encourage candidates to stay vigilant and verify the authenticity of any communication claiming to be from Nextiva including unsolicited calls WhatsApp messages and Telegram communications. While we strive to maintain a secure hiring process Nextiva is not responsible for any losses arising from fraudulent activities. If you believe that you have been a victim of recruitment fraud please contact your law enforcement agencies immediately.

For genuine opportunities please apply only through our official career sites: Nextiva Careers&Nextiva Jobs on LinkedIn.

#LI-MM1 #LI-Onsite

Founded in 2008 Nextiva has grown into a global leader trusted by over 100000 businesses and 1M users worldwide. Headquartered in Scottsdale Arizona and with teams across the globe were the future of customer experience and team collaboration through our AI-powered conversation-centric platform.

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