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Intern Customer Lifecycle Management
Job Location:
Monthly Salary:
Posted:
17 September 2026 (2 days ago)
Posted:
Application Deadline:
15 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Community Manager Intern
Location: Mumbai
Experience: Freshers
Employment Type: Internship (6months)
About the Role
We are looking for an enthusiastic and people-oriented Community Manager Intern to help us build manage and grow our user communities.
The ideal candidate should enjoy interacting with people creating engaging conversations and coming up with creative ways to keep communities active and valuable for users.
Key Responsibilities
- Assist in managing and growing WhatsApp communities.
- Engage with community members on a daily basis and encourage active participation.
- Plan and execute engaging activities such as polls quizzes challenges discussions and Q&A sessions.
- Create and share relevant and engaging content within communities.
- Monitor conversations and understand user interests feedback and concerns.
- Help onboard new members and ensure they have a smooth community experience.
- Organize online events sessions challenges and other community activities.
- Identify ways to improve engagement participation and retention within communities.
- Track basic community metrics such as participation active members and engagement.
- Coordinate with internal teams wherever required to address user queries or feedback.
What Were Looking For
- Fresh graduate or currently pursuing a degree in Marketing Communications Management Psychology or a related field.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and ability to interact with different types of users.
- Creative and proactive approach to community engagement.
- Comfortable using WhatsApp and social media platforms.
- Good understanding of what makes online communities engaging and interactive.
- Strong organizational and coordination skills.
- Ability to work in a fast-paced startup environment.
Good to Have
- Prior internship/project experience in Community Management Social Media Content Customer Engagement or Events.
- Experience managing college communities WhatsApp groups clubs or online communities.
- Experience organizing online/offline events or activities.
What Youll Learn
- Hands-on experience in WhatsApp community building and management.
- Community engagement and user interaction.
- Content and engagement planning.
- Understanding user behaviour and community dynamics.
- Planning and executing community activities and events.
- Measuring and improving community engagement.
Required Experience:
Intern
About Company
Ketto is crowdfunding website in India! With Ketto.org you can Start Campaigns to raise funds for causes such as Medical, Education, Memorial, Sports, & NGO.
