Inside Sales Manager US & North America (Individual Contributor)

Job Title:Inside Sales Associate Manager US & North America (Individual Contributor)

Location:Mumbai (Navi Mumbai preferred)US shift mandatory

Role Summary

This role drives outbound demand generation for the US market. The manager will actively prospect and contribute individually while also guiding a small inside sales team.

The focus is on identifying early-stage opportunities (Pre-RFP) using intent-based tools (ZoomInfo or equivalent) setting up meetings / discovery calls with prospects and building a qualified pipeline for field sales.

Key Responsibilities

• Execute outbound prospecting for US accounts (calls email LinkedIn)
• Use tools like ZoomInfo (mandatory) & equivalents (Apollo Lusha) for:

Intent-based targeting

Contact discovery and enrichment

Account prioritisation

• Identify Pre-RFP opportunities using buying signals and account research
• Build and qualify pipeline (SQLs) for field sales teams
• Apply qualification frameworks (BANT)
• Work closely with marketing and pre-sales for campaign alignment and solution positioning
• Manage 24 Inside Sales Executives and improve team output
• Track performance metrics (meetings conversions pipeline value)
• Maintain CRM discipline reporting accuracy and data hygiene

Experience

• 610 years in inside sales / demand generation for US market
• Strong experience working in US / North America market

Mandatory Skills

• Hands-on use of ZoomInfo (must have)
• Experience in intent-based selling and data mining
• Proven track record of generating qualified meetings / pipeline
• Exposure to Pre-RFP opportunity identification
• Strong outbound selling skills (cold calling email LinkedIn)
• Experience in IT services / B2B enterprise sales / Solution selling

Additional Tools (Expected Exposure)

• Apollo / Lusha / LinkedIn Sales Navigator
• CRM tools

Key Performance Indicators (KPIs)

• Qualified meetings generated (weekly / monthly)
• SQL conversion rate
• Pipeline value created
• Lead-to-meeting conversion ratio
• CRM hygiene and reporting accuracy

Reporting Structure

• Reports to Business Head for US
• Works closely with US Field Sales team Pre-Sales and Marketing.

Important Note:This is not a pure managerial role. The candidate is expected to actively contribute to pipeline generation while managing team output.

Required Experience:

Manager