Job Description
Position: Infrastructure Engineer
Experience: 2-3 Years Employment
Type: Full-Time Location: Jaipur/Bangalore
About the Role
We are looking for a proactive and technically skilled Infrastructure Engineer Backup Disaster Recovery & Virtualization with 23 years of hands-on experience in enterprise backup solutions disaster recovery virtualization Windows infrastructure and cloud platforms.
The ideal candidate should have practical experience managing Acronis Cyber Protect VMware Hyper-V virtual machine backup and recovery Windows Server administration and Microsoft 365 environments. This role requires strong troubleshooting skills backup validation disaster recovery testing and infrastructure support to ensure business continuity and high system availability.
Candidates with experience in Acronis Backup VMware vSphere Hyper-V Microsoft Intune Microsoft Entra ID Microsoft Azure AWS and enterprise storage technologies will be preferred
Key Responsibilities
Backup & Disaster Recovery
Install configure and administer Acronis Cyber Protect Backup solutions.
Configure backup policies for physical servers virtual machines endpoints Microsoft 365 and cloud workloads.
Monitor daily backup jobs and proactively resolve backup failures.
Perform file-level image-level VM-level application-aware and bare-metal recovery.
Conduct periodic backup verification and restoration testing.
Plan and execute Disaster Recovery (DR) drills and failover testing.
Maintain Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).
Configure backup retention policies and lifecycle management.
Manage backup repositories storage optimization compression and deduplication.
Maintain disaster recovery documentation SOPs and recovery procedures.
Ensure backup infrastructure complies with organizational security standards.
Microsoft 365 Administration
Administer Microsoft 365 tenant and core services.
Manage Exchange Online Microsoft Teams SharePoint Online and OneDrive.
Create and manage users groups mailboxes and Microsoft 365 licenses.
Configure Microsoft Entra ID users authentication and Conditional Access policies.
Support Multi-Factor Authentication (MFA) implementation.
Assist in Microsoft Intune endpoint enrolment and device management.
Support Microsoft 365 backup and recovery where applicable.
Cloud Infrastructure
Support workloads hosted on AWS and other cloud platforms.
Manage Ec2 S3 VPC Snapshots Security Groups and Backup Services.
Configure cloud backup and disaster recovery solutions.
Support hybrid infrastructure environments.
Endpoint Management
Manage Windows 10 and Windows 11 devices using Microsoft Intune.
Configure BitLocker Windows Update for Business compliance policies and endpoint security.
Deploy applications and security configurations.
Troubleshoot endpoint issues and monitor device health.
Infrastructure Monitoring
Monitor backup success rates infrastructure availability virtualization performance storage utilization CPU memory and network resources.
Perform proactive health checks and preventive maintenance.
Generate infrastructure and backup health reports.
Incident & Change Management
Troubleshoot infrastructure virtualization backup storage server and cloud-related incidents.
Manage incidents using ITSM tools.
Handle escalations and coordinate with OEM vendors.
Participate in planned maintenance and change management activities.
Documentation
Prepare infrastructure documentation backup architecture diagrams and disaster recovery documentation.
Maintain SOPs knowledge base articles recovery procedures and asset inventory.
Document backup policies recovery workflows and virtualization environments.
Required Technical Skills
Backup & Disaster Recovery
Acronis Cyber Protect
Backup Administration
Disaster Recovery Planning
Bare Metal Recovery
VM Backup & Recovery
Image-Based Backup
Backup Validation
Recovery Testing
Backup Monitoring
Backup Retention Policies
RPO/RTO Management
VM Snapshots
Storage Migration
High Availability (HA)
Live Migration
Virtual Networking
Microsoft Technologies
Microsoft 365
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive
Microsoft Entra ID
Microsoft Intune
Microsoft Defender
BitLocker
Cloud Platforms
Amazon Web Services (AWS)
Google Cloud Platform (Basic)
Networking
TCP/IP
DNS
DHCP
VPN
VLAN Fundamentals
Network Troubleshooting
Storage
SAN/NAS Storage
RAID Concepts
Storage Management
Storage Optimization
ITSM & Monitoring
ServiceNow
Freshservice
Jira
ManageEngine ServiceDesk
Event Viewer
Performance Monitor
Windows Admin Center
Educational Qualification
Bachelors Degree or Diploma in Computer Science Information Technology Electronics or a related field.
Experience
23 years of experience in IT Infrastructure System Administration Backup Administration or Virtualization.
Hands-on experience with Acronis Cyber Protect Backup.
Experience performing backup restore disaster recovery and failover testing.
Experience with Microsoft 365 administration.
Experience with Microsoft Intune and Microsoft Entra ID.
Experience with AWS or hybrid cloud infrastructure.
Experience using ITSM/Ticketing tools.
Preferred Certifications
Backup & Virtualization
Acronis Cyber Protect Certified Engineer
Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800/AZ-801)
Microsoft
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
Microsoft 365 Fundamentals (MS-900)
General
CompTIA Server
CompTIA A
ITIL Foundation (Preferred)
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