Import & Export Manager, GSC

Location: Mumbai

At dsm-firmenich we strive to achieve a world where you dont have to choose between taste texture or health - and can enjoy it all. Our innovative ingredients expertise and solutions bridge the gap between the delicious the nutritious and the sustainable.

In this role ensure seamless import operations secure compliance and elevate customer satisfaction across our global supply this role you will collaborate with internal stakeholders external partners and service providers to deliver efficient highquality and compliant logistics performance.

At dsm-firmenich being a force for good is not optional. Diversity Equity & Inclusion is a shared responsibility woven into our daily work benefiting our People Customers & Communities and driving business value. Equal access to opportunities is a given belonging is a shared feeling authenticity is celebrated.

Your Key Responsibilities

• Ensure robust import & export process execution and proactively communicate status risks and mitigation plans to stakeholders.
• Ensure SAP transactions are executed accurately and timely to support business continuity and customer satisfaction.
• Instill and maintain a Zero Non-compliance culture with respect to 3rd party service providers such as Customs Brokers and Transport Service Providers. Compliance with respect to quality safety and business ethics standards.
• Develop align monitor and enforce SLAs with internal and external stakeholders to deliver consistent customer experience.
• Instill and drive continuous process improvement mindset in the organization to deliver consistent customer experience and efficient and effective process execution.
• Proactively collaborate cultivate and maintain stakeholder relationships at various levels of the organization both within DSM-FIRMENNICH India and outside DSM-FIRMENNICH India.

We Bring

• A global diverse and inclusive working environment.
• Opportunities to grow in a highly dynamic and multicultural organization.
• A fair competitive and market-aligned compensation package.

You Bring

• Bachelors Degree with an MBA in Shipping Supply Chain or Logistics.
• More than 10 years of experience in international or cross-border logistics. Professional certification in Dangerous Goods regulations (IATA IMDG) preferred.
• More than 5 years of people management experience. Experience managing a team with at least 5 team members.
• Strong collaborative mindset and interpersonal skills that break down silos and build resilience in a fast pace and demanding environment.
• Ability to deal with ambiguity and manage tradeoffs to achieve business written and verbal communication skills in English.
• Working knowledge of SAP Shipping & Transportation module along with proficiency in Microsoft Office (Excel/VBA preferred).

About dsm-firmenich:

Our application process:

Interested in this position Please apply on-line by uploading your resume in English via our career portal ( further information please contact Kanika Maloo Talent Acquisition Partner ().

Inclusion belonging and equal opportunity statement:

At dsm-firmenich we believe being a force for good starts with the way we treat each other. When people feel supported included and free to be themselves they do their best work and thats exactly the kind of culture were building. A place where opportunity is truly equal authenticity is celebrated and everyone has the chance to grow contribute and feel they belong.

Were proud to be an equal opportunity employer and were serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing were committed to reflecting the world we serve. We welcome candidates from all backgrounds no matter your gender ethnicity sexual orientation or anything else that makes you you. And if you have a disability or need any support through the application process were here to help just let us know what you need and well do everything we can to make it work.

Agency statement

Were managing this search directly at dsm-firmenich. If youre applying as an individual wed love to hear from you. Were not accepting agency submissions or proposals involving fees or commissions for this role.