Hybrid ServiceNow Dev Lead Hyderabad, India SNGS

Job Title: ServiceNow Developer Lead
Location: Hyderabad India - Hybrid
Must to have: SNOW ITSM HRSD IRM and SecOps

Job Description:
A ServiceNow Dev Lead is responsible for designing developing and implementing solutions within the ServiceNow platform. They work closely with business stakeholders administrators and IT teams to customize and optimize ServiceNow applications. Candidate will be responsible for developing teams implementing best practices and aligning ServiceNow solutions with business objectives.

Key Responsibilities:
Mentor ServiceNow developers ensuring best practices in coding configuration and integration.
Support the Operations /SRE team to manage system upgrades patching and overall platform stability.
Define and execute the ServiceNow development roadmap aligning with organizational goals.
Collaborate with IT leadership and stakeholders to drive platform adoption and innovation.
Establish governance frameworks coding standards and security protocols for ServiceNow development.
Responsible for - design development and deployment of ServiceNow applications service catalog items workflows and integrations along with effort & schedule estimates.
Provide technical solutions design and development guidance to the engineering team for ITSM ITOM HRSD SecOps and other ServiceNow modules.
Lead complex integrations with third-party applications using REST SOAP LDAP MID Server and APIs.
Implement automation AI/ML-driven workflows and ServiceNow best practices to enhance business processes.
Ensure compliance with ITIL frameworks security policies and ServiceNow standards.
Work closely with business units IT teams and ServiceNow administrators to gather requirements and translate them into solutions.
Support the Transformation lead for continuous service improvement and Ops Lead for platform management activities i.e. EOL upgrades and Family updates.

Required Skills & Qualifications:

Technical Expertise:
Bachelors or masters degree in IT or Computer Science.
7 to 14 years of experience in ServiceNow development and leadership roles.
Strong expertise in JavaScript Glide API AngularJS HTML CSS and ServiceNow development frameworks.
Deep knowledge of ITSM ITOM CMDB HRSD SecOps CSM and custom application development on ServiceNow.
Proven experience in enterprise-wide integrations and ServiceNow architecture design.
Experience in CI/CD DevOps methodologies and Agile/Scrum development.
Certifications: ServiceNow Certified System Administrator

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