Housekeeping Manager

We are seeking an experienced and detail-oriented Housekeeping Manager to lead our housekeeping operations in Hyderabad this pivotal role you will oversee the day-to-day operations of the housekeeping department ensuring exceptional cleanliness organization and presentation standards across all guest rooms public areas and back-of-house spaces. You will manage team scheduling conduct quality inspections and drive staff training initiatives while maintaining our commitment to world-class guest service and operational excellence. This is an opportunity to lead a dynamic team foster a culture of continuous improvement and make a meaningful impact on our guests experiences.

• Lead and supervise daily housekeeping operations managing team assignments productivity expectations and performance metrics to ensure departmental goals are consistently met
• Conduct thorough room and public area inspections to verify cleanliness standards maintenance requirements and guest readiness maintaining detailed documentation of findings
• Train and develop team members on service standards safety protocols chemical handling procedures and room care techniques fostering a culture of excellence and accountability
• Collaborate effectively with Front Office Engineering Maintenance and Food & Beverage departments to manage guest requests coordinate room status updates and resolve operational challenges
• Ensure strict compliance with local health and safety regulations sanitation policies and organizational standards maintaining comprehensive compliance documentation
• Support recruitment onboarding scheduling and performance management activities contributing to team development and career progression initiatives
• Monitor and manage inventory levels of linens guest supplies amenities and cleaning materials optimizing ordering processes and controlling departmental costs
• Prepare and coordinate special guest room setups VIP accommodations and follow-up services ensuring personalized attention and service recovery when needed
• Maintain lost and found documentation conduct property-wide cleanliness inspections and address maintenance concerns proactively
• Perform manager-on-duty responsibilities as assigned demonstrating leadership by example and delivering exceptional guest service recovery in all situations

Qualifications :

**Required Qualifications:

• Minimum 7 years of professional housekeeping experience in a hotel or hospitality environment with at least 1 year in a similar role
• Proven expertise in managing housekeeping teams including staff scheduling training and performance management
• Strong knowledge of housekeeping operations cleaning protocols and quality assurance standards
• Excellent attention to detail and commitment to maintaining high presentation and cleanliness standards
• Demonstrated leadership presence with the ability to motivate develop and support team members
• Strong problem-solving and conflict resolution skills with the ability to make decisive decisions in fast-paced environments
• Exceptional organizational and time management abilities with capacity to manage multiple priorities simultaneously
• Effective communication skills and ability to collaborate across departments
• Physical capability to move throughout work areas occasionally lift up to 25 pounds and remain active during work shifts

**Preferred Qualifications:

• Hospitality management degree or Bachelors in Hotel Management or equivalent qualification
• Experience with Property Management Systems (PMS) such as Opera or housekeeping management applications (HotSOS Alice or similar platforms)
• Bilingual proficiency (English and Hindi or regional languages)
• Budget management and cost control experience
• Vendor management and procurement experience
• Knowledge of local health safety and sanitation regulations applicable to hospitality operations
• Experience in guest service recovery and handling special requests
• Demonstrated track record of implementing process improvements and operational efficiencies

Remote Work :

No

Employment Type :

Full-time