Hiring Sales Coach for Telecom Sales- Kolkata
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Job Summary
We are hiring experienced Sales Coaches to support and improve the performance of front-line sales teams in a fast-paced BPO environment. This opportunity is ideal for candidates with strong telecom sales knowledge coaching expertise and experience in sales performance management.
- Conduct one-on-one and group coaching sessions for sales associates
- Improve sales conversion objection handling cross-selling and closing skills
- Analyse sales performance metrics and identify improvement areas
- Provide real-time feedback and mentoring to team members
- Conduct call monitoring interaction reviews and side-by-side coaching
- Prepare coaching logs action plans and performance improvement plans (PIPs)
- Collaborate with Training Quality and Sales teams for performance enhancement
- Support new product launches campaigns and process updates
- Drive KPI achievement and overall team productivity
- Ensure continuous learning and skill development within the sales team
- Bachelors Degree or equivalent work experience
- Minimum 23 years of experience in BPO sales (Telecom preferred)
- At least 1 year of experience in Coaching / Training / Team Lead role
- Strong understanding of BPO sales metrics such as Conversion Cross-sell AHT etc.
- Good communication analytical and mentoring skills
- Knowledge of CRM and sales tools preferred
- Telecom sales background
- Experience in coaching and performance management
- Certification in coaching or training (preferred)
- Strong stakeholder management skills
- Attractive salary package
- Performance-based incentives
- Career growth opportunities in BPO & telecom industry
- Exposure to high-performance sales environment
- Professional and supportive work culture
- Learning & development programs
Required Skills:
Bachelors Degree or equivalent work experience Minimum 23 years of experience in BPO sales (Telecom preferred) At least 1 year of experience in Coaching / Training / Team Lead role Strong understanding of BPO sales metrics such as Conversion Cross-sell AHT etc. Good communication analytical and mentoring skills Knowledge of CRM and sales tools preferred Preferred (Good to Have): Telecom sales background Experience in coaching and performance management Certification in coaching or training (preferred) Strong stakeholder management skills
Required Education:
Bachelors Degree or equivalent work experience
