Head Product Owner Field Experience & Platforms Executive Director Wealth Management Mumbai

The Wealth Management Platforms organization manages digital platforms and experiences across the Advisor Workplace and Direct channels ensuring that our capabilities lead the industry and are delivered and integrated seamlessly.

Position Summary

As an Executive Director in wealth management platforms the candidate plays a pivotal role in overseeing the development and execution of strategic initiatives that enhance platform capabilities and client experiences. They will collaborate with cross-functional teams to ensure the delivery of innovative solutions tailored to meet the High-Net-Worth clients and drive business growth.

The Wealth Management Platforms Head of FE&P PO team will serve as an escalation point to both the team and US-based Platforms partners manage changing priorities fluidity knowledge transfer and be responsible for creating a culture of excellence and growth. With a span of control of 25 FTEs the role encompasses Strategy & Planning Execution & Coordination Stakeholder communication Sign-offs & Risk Management. The role reports into Head of WM Platforms India.

Key Responsibilities

• Strategic Leadership: Develop and communicate a clear vision and strategy for advisor-led platforms that cater to the unique needs of Affluent & UHNW clients. Ensure the product roadmap aligns with the firms goals and enhances the advisor-client relationship.
• Team Management: Lead and mentor a team of product owners focused on developing and enhancing platforms for FAs and advisors. Foster a collaborative environment that encourages innovation and professional growth.
• Stakeholder Engagement: Act as the primary liaison between the product team and key stakeholders including advisors wealth management teams and senior management. Ensure that stakeholder insights and feedback are integrated into the product development process.
• Product Development Oversight: Oversee the entire product lifecycle ensuring that platforms are developed and delivered to meet the high standards expected by UHNW clients. Focus on delivering features that enhance advisor efficiency and client satisfaction.
• Prioritization and Backlog Management: Guide the team in prioritizing features that provide the most value to advisors and their clients. Manage the product backlog to ensure timely delivery of impactful features.
• Market Analysis and Research: Stay informed about industry trends competitor offerings and client expectations. Use this information to inform product decisions and maintain a competitive edge in the UHNW segment.
• Performance Metrics and Reporting: Establish and track key performance indicators (KPIs) specific to advisor-led platforms. Use data-driven insights to optimize platform offerings and report on performance to stakeholders.
• Risk Management: Identify and mitigate risks associated with platform development ensuring compliance with industry regulations and standards. Implement strategies to protect client data and platform integrity.
• Budget Management: Oversee the budget for platform development ensuring efficient allocation of resources to meet strategic goals and enhance the advisor-client experience.
• Innovation and Continuous Improvement: Encourage a culture of innovation within the team exploring new technologies and methodologies to improve platforms for FAs and advisors. Continuously seek feedback and implement improvements.

Experience

• Minimum Bachelors degree in finance economics technology or related field or an equivalent combination of training and experience required
• Minimum 17 years of relevant Product Owner experience with 7 years of people management experience including senior team members officers. Minimum 10 years experience in financial services / program management. Experience in wealth management working with FAs/ advisors in preferred.
• Partnering with various internal groups and stakeholders across different regions

Skills Required

• Domain Experience (Wealth management) is a must.
• Strong experience of Business processes. Experience with Agile methodologies delivery practices and reporting
• Exceptional Stakeholder management skills able to build report and trust globally
• Excellent Communication skills
• Exceptional people manager culture-setter proven team skills - building and scaling big teams
• Accountability : Possessing strong sense of accountability and relationship building
• Problem Solving: Self-starter with excellent problem-solving and analytical skills with distinctive thought leadership and ability to handle several tasks concurrently under tight deadlines
• Superior active listening research/investigative communication (verbal and written) and presentation skills; being able to tailor such skills for different audiences
• Ability to think laterally and convey big-picture understanding; identify risks (quality) issues trends and remediations including when working with technology and business stakeholders
• Proficient with Microsoft Office (Word Excel and PowerPoint)
• Experience in GenAI is a plus

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley we raise manage and allocate capital for our clients helping them reach their goals. We do it in a way thats differentiated and weve done that for 90 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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