Head of QA

Key Responsibilities

• Spearhead the implementation and enhancement of Quality Assurance frameworks across all project locations and regional offices.
• Establish harmonize review and enforce Quality Management System (QMS) processes Standard Operating Procedures (SOPs) Quality Plans Inspection & Test Plans (ITPs) and Method Statements for Transmission Line and Substation projects.
• Ensure organization-wide adherence to ISO 9001:2015 requirements and project-specific customer quality standards.
• Plan and execute management reviews internal quality audits process evaluations and compliance reviews across projects and operational clusters.
• Track and analyze quality performance indicators non-conformance trends audit observations and corrective/preventive action effectiveness.
• Drive the adoption and continuous improvement of digital quality management tools dashboards and reporting systems.
• Work closely with Engineering Procurement Construction and Commissioning teams to ensure compliance with approved quality procedures and specifications.
• Lead investigations into major quality issues customer concerns audit findings and non-conformities ensuring effective corrective and preventive actions.
• Review validate and authorize quality-related procedures records reports and compliance documentation.
• Serve as the primary quality interface for clients consultants certification agencies and third-party inspection organizations.
• Champion process standardization operational excellence and continuous improvement initiatives across the
• business.
• Strengthen team capabilities by designing and facilitating quality training skill development and competency-building programs.
• Evaluate supplier quality systems through audits and assessments while ensuring adherence to required standards.
• Foster a strong culture of quality ownership awareness and preventive quality practices across project teams.
• Support bid and proposal teams by preparing project-specific Quality Plans and customer compliance submissions.
• Conduct regular project site assessments to identify quality risks improvement opportunities and preventive measures.
• Coordinate with corporate quality functions and other business units to implement common quality standards systems and best practices.
• Participate in talent acquisition capability evaluation and professional development of Quality Assurance personnel.

Technical Expertise

• In-depth understanding of ISO 9001:2015 Quality Management Systems compliance requirements and audit methodologies.
• Extensive experience in developing and managing Quality Assurance programs for Transmission Line and Substation EPC projects.
• Strong knowledge of applicable national and international codes standards and quality requirements relevant to project execution.
• Proven expertise in quality planning internal and external audits supplier assessments and compliance management.
• Sound understanding of Root Cause Analysis (RCA) Corrective and Preventive Actions (CAPA) risk-based quality management and continuous improvement practices.
• Experience with quality documentation control systems audit tracking tools and digital quality management platforms.
• Familiarity with supplier quality management inspection processes and third-party quality verification systems.
• Comprehensive knowledge of construction quality controls for civil electrical and mechanical works associated with Transmission Line and Substation projects.