Guest Relation Executive
Job Summary
JOB DESCRIPTION
We are looking for Guest Relations Executive whose responsibilities includes to maximise the guest satisfaction and to ensure the personalized guest service and satisfaction by listening and resolving complaints and providing excellent guest service throughout their stay.
Qualifications :
Knowledge and Experience
- Diploma in Tourism / Hospitality Management
- Minimum 1 year of relevant experience
- Excellent reading writing and oral proficiency in English language
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more