Google Cloud Database Administrator

On a day-to-day basis this individual will be responsible for administrating and implementing database solutions while providing system operational support administration problem resolution and perform software installations and upgrades on our database systems concentrating on Google Cloud Platform and other cloud-based solutions (up to 30%). The Database Administrator will be expected to exhibit strong troubleshooting techniques while striving to maintain a high level of customer satisfaction. Other duties also include monitoring performance and capacity on our database systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Responsibility for all enterprise database technology deployed in the cloud including various versions of Microsoft SQL Server and other database platforms including features such as the core database engine reporting data loading and transformations business intelligence replication technologies and other modules. Perform configuration and maintenance of database platforms including patching.
• Monitor database instances for performance utilization and capacity. Work with application teams when appropriate to address issues.
• Manage maintenance plans backups and automated jobs.
• Responsible for the database platform security model including using Active Directory-integrated accounts in a multi-forest environment where appropriate.
• Responsible for query writing and optimization.
• Responsible for database schema design.
• Develop administer and optimize Google BigQuery datasets tables views partitioning clustering permissions scheduled queries and data pipelines to support reporting analytics and operational workloads.
• Responsible for advising report writers and their deployment in various reporting solutions or writing reports when needed.
• Support BigQuery SQL development performance tuning cost optimization data governance access controls and integration with Google Cloud services business intelligence tools and enterprise data platforms.
• Use typical database cloud monitoring and DevOps tools such as Google Cloud Console BigQuery Cloud SQL Cloud Storage Cloud Monitoring Cloud Logging Dataflow Dataproc Looker Tableau SQL Server Management Studio Visual Studio Code Git CI/CD release tools PowerShell Python and ticketing or incident management platforms.
• Apply experience with AI agents and automation tools to improve database operations including monitoring incident triage knowledge retrieval documentation generation operational workflows and data-driven self-service capabilities.
• Responsible for performing traces and profiling to analyze and troubleshoot problems.
• Determine the best way to improve performance whether through hardware adjustments server configuration changes or index and query changes.
• Understanding of software development methodologies software development lifecycle management and working in an Agile/SCRUM environment with software development teams providing consultative advice on database design and query optimization including indexes.
• Familiarity with DevOps tools for managing releases.
• Familiarity with code repository tools for managing SQL objects as code with version control.
• On-call support for after-hours issues required. Leverage automated alerting to be notified of issues as they happen. Tune alerts to reduce noise.
• Responds to incoming phone email or web-reported technical issues from internal users related to network and infrastructure and assists in troubleshooting database issues as well as application issues for which the database may be a contributing factor.
• Identifies severity and impact and documents details in the Help Desk call tracking system.
• Performs database monitoring to ensure service level agreements are met and alerts appropriate IT staff and management of any downtime.
• Works in partnership with all IT teams to find solutions and/or escalates issues to appropriate IT groups for resolution. 
• Communicates status and updates to end users in a timely and consistent manner.
• Sets priorities for open issues and escalates issues to the correct department for resolution.
• Follows through with closure of user issues.
• Recreates problems in development environments for troubleshooting and resolution when needed.
• Creates and documents workarounds.
• Assist in training.

Qualifications :

MINIMUM KNOWLEDGE SKILLS AND ABILITIES

The requirements listed below are representative of the experience education knowledge skill and/or abilities required.

• 7 years of experience in database administration in a cloud-based enterprise environment preferably across multiple versions of cloud providers using multiple database platforms.
• Administrative knowledge of Active Directory and other forms of database security
• Scripting and automation experience
• Demonstrated excellent verbal and written communication skills 
• Demonstrated strong customer service and analytic skills 
• Demonstrated ability to think through sets of complex problems create and implement appropriate solutions 
• Proven ability to establish and maintain effective professional working relationships 
• Ability to think and work independently 
• Ability to adapt and learn in a fast-paced changing environment.
• Administrative experience with at least one of Azure Google Cloud AWS
• Experience using or supporting AI agents copilots or intelligent automation solutions for database administration cloud operations monitoring troubleshooting documentation or analytics use cases.
• Linux experience a plus.
• Administration experience in backup technologies that can be used to back up various database platforms. Additional experience in Disaster Recovery technologies a plus.

PREFERRED QUALIFICATIONS

• 10 Years of experience preferred spanning more than one environment
• MongoDB and other non-Microsoft SQL Server database technologies a plus
• Data Warehousing experience a plus
• Hands-on Google Cloud database administration experience including BigQuery Cloud SQL Cloud Storage Cloud Monitoring Cloud Logging IAM performance tuning cost optimization and data governance.
• Experience using or supporting AI agents copilots or intelligent automation solutions to improve database administration cloud operations monitoring incident triage documentation analytics and self-service workflows.
• PowerShell scripting and automation experience a plus

Additional Information :

OUR CULTURAL BELIEFS:

Patient Minded I act with the patients best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others. 
Win Together I passionately connect with anyone anywhere anytime to achieve results.
Communication Matters I speak up to create transparent thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites unsolicited e-mails or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

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Remote Work :

No

Employment Type :

Full-time