GLOBAL INFRASTRUCTURE Engineer EUC

Introduction

Join our global End User Computing (EUC) team as a Global Infrastructure Engineer where youll play a key role in managing and enhancing our end-user device environment. Youll help ensure that our Lenovo laptop estate Microsoft Intune platform and endpoint security solutions deliver a secure compliant and seamless employee experience across multiple global locations while driving innovation through automation and modern workplace technologies. 

What youll do

• Youll manage and optimise the global Lenovo device estate ensuring devices remain secure compliant up to date and aligned with business and security standards across all regions. 
• Youll administer and enhance Microsoft Intune Autopilot and endpoint management solutions including device enrolment compliance policies configuration profiles conditional access and application deployment. 
• Youll develop EUC dashboards reports and PowerShell automations to improve visibility into device compliance patching hardware health licence utilisation inventory management and operational efficiency. 
• Youll provide advanced support for complex EUC incidents perform root-cause analysis maintain ITIL-aligned service processes and create documentation runbooks and knowledge articles to support service excellence.
• Youll collaborate with security infrastructure and business teams to support endpoint protection device lifecycle management office projects and the adoption of modern workplace technologies and best practices.

What we offer

• Competitive Total Rewards Package: Comprehensive annual compensation including basic salary HRA special allowance provident fund gratuity internet allowance and food allowance.
• Health & Insurance Coverage: Medical insurance group term life insurance and personal accident insurance.
• Allowances & Support: Transportation/transport allowance and shift allowance.
• Paid Time Off: Generous leave policy to support worklife balance.

Qualifications :

About you

• You have 3 years of experience in EUC or endpoint engineering within global or multi-site environments with expertise in Microsoft Intune Microsoft Endpoint Manager and enterprise device management. 
• You have strong experience managing Windows 10/11 devices Lenovo or equivalent laptop estates Autopilot provisioning Entra ID (Azure AD) Conditional Access and endpoint security technologies such as Microsoft Defender for Endpoint. 
• You are proficient in PowerShell scripting reporting and dashboard creation with experience using Intune reporting Microsoft Endpoint Analytics and automation to improve operational performance. 
• You possess strong analytical problem-solving documentation stakeholder management and communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
• You hold a degree in IT Computer Science or a related field have strong English communication skills and ideally possess Microsoft MD-102 or other Microsoft 365 certifications along with experience working in multicultural fast-paced organisations

Additional Information :

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.  

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6500 employees - from 94 nationalities across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced. 

Were committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success lead to our sustainability and success. Were emotionally invested in our clients right from the beginning.  

Remote Work :

No

Employment Type :

Full-time