Freshers For Ground Staff Pune
Posted:
4 July 2026 (30+ days ago)
Application Deadline:
1 October 2026
Vacancies:
1 Vacancy
Job Summary
As an Airport Ground Staff member you will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers. Your main responsibilities include:
- **Passenger Check-in**: Assist passengers during the check-in process by verifying their documents and issuing boarding passes ensuring they have a hassle-free experience.
- **Baggage Handling**: Manage the loading and unloading of luggage ensuring that bags are handled with care and delivered to the correct destinations.
- **Security Assistance**: Coordinate with security personnel to ensure safe and secure boarding processes helping to maintain airport safety standards.
- **Customer Service**: Address passenger queries and concerns providing information on flight details boarding times and terminal facilities ensuring a positive experience for travelers.
- **Flight Information Display**: Keep passengers informed about flight schedules gate changes and other important updates through announcements and signage.
- **Emergency Procedures**: Be prepared to follow safety protocols and assist in emergency situations ensuring the well-being of passengers and staff.
To be successful in this role you should possess strong communication skills and a friendly demeanor. Basic knowledge of customer service principles is preferred. You need to be able to work in a fast-paced environment handling multiple tasks efficiently. Adaptability is important as you will work various shifts including weekends and holidays. A positive attitude and willingness to learn will help you grow in this role.