FinOps Manager II AR, India Advertising Collection

Position Summary

India Advertisement is seeking an experienced and dynamic L5 Billing & Accounts Manager to lead and manage end-to-end billing and accounts operations within our Business Operations function. The ideal candidate will bring deep expertise across the Order-to-Cash (O2C) and Accounts Payable (P2P) cycles combined with strong people management capabilities and a passion for operational excellence.


Key Responsibilities

Operations Management
O2C Ownership - spans order management billing invoicing and limited knowledge on collections cash application. Reconciliation with specific operational expectations at each stage is mandate.
GL & Accounting Understanding - covers Chart of Accounts knowledge journal entry flows accounting standards (GST/VAT/IMS) financial close support and cross-functional financial acumen.
Audit leadership - leading walkthroughs with external auditors during statutory SOX and internal audits
Audit readiness - preparing documentation control matrices and proactively remediating gaps
Upstream team collaboration - working with Sales Ops Order Management Product to resolve discrepancies and ensuring billing terms and pricing are accurately translated into invoicing
Feedback loops - sharing payment behavior trends and credit risk insights back to Sales for better deal structuring
New product launches - collaborating cross-functionally to define billing models and system configurations
Oversee Accounts Payable processes including invoice processing vendor payments reconciliations and aging management
Drive process standardization automation and continuous improvement initiatives across billing and accounts functions
Ensure accuracy and timeliness of billing cycles revenue recognition and financial close activities along with month end & quarter end close.
Manage escalations and resolve complex billing/payment discrepancies
People Management & Leadership
Lead mentor and develop a team of billing professionals across multiple levels
Drive performance management goal setting and career development for direct and indirect reports
Foster a culture of accountability collaboration and continuous learning
Manage workforce planning hiring onboarding and retention strategies
Build and maintain a high-performing team with strong succession planning

Stakeholder Management & Strategy
Partner with Finance Revenue Accounting Treasury Sales and Product teams to align billing operations with business objectives
Provide insights and reporting on AR/AP health DSO trends aging analysis and cash flow forecasting
Support audit and compliance requirements related to billing and accounts
Drive strategic initiatives such as system migrations ERP implementations and process re-engineering
Present operational metrics and business reviews to senior leadership


Required Qualifications
Experience: 10 years of progressive experience in Billing Accounts Receivable Accounts Payable or Order-to-Cash operations
People Management: Proven track record of managing teams of 15 members including team leads and individual contributors
Domain Expertise: End-to-end understanding of Order-to-Cash (O2C) cycle from order entry billing invoicing collections cash application to reconciliation
Payables Knowledge: Strong working knowledge of Accounts Payable / Procure-to-Pay (P2P) processes including vendor management payment processing and three-way matching
Education: Bachelors degree in finance Accounting Commerce or Business Administration (MBA/CA/CPA preferred)
Communication skills translating complex financial information for diverse audiences (technical and non-technical)


Preferred Qualifications
Experience working in shared services BPO or global business operations environments
Hands-on experience with excels and drive AI related process improvements
Knowledge of revenue recognition standards
Experience with process automation tools (RPA workflow automation)
Six Sigma / Lean certification or equivalent process improvement expertise
Experience managing geographically distributed or multi-regional teams

Key Competencies
1. Operational Excellence: Drives efficiency accuracy and scalability in billing and accounts processes
2. Leadership & People Development: Builds high-performing teams; coaches and develops talent at all levels
3. Analytical Thinking: Uses data and metrics to drive decisions identify trends and solve problems
4. Stakeholder Influence: Effectively communicates and collaborates across functions and leadership levels
5. Change Management: Leads transformation initiatives and adapts to evolving business needs
6. Customer Centricity: Ensures billing processes support positive customer and vendor experiences


Performance Metrics
DSO (Days Sales Outstanding) improvement and maintenance within targets
Billing accuracy rate
Team productivity and SLA adherence
Employee engagement and retention scores
Successful delivery of process improvement projects


Level Expectations (L5)
Operates with significant autonomy and owns outcomes for the billing and account function
Influences cross-functional strategy and contributes to organizational planning
Manages ambiguity and makes sound decisions with incomplete information
Demonstrates thought leadership in O2C/P2P domain


- 10 years of Accounts Receivable or Account Payable experience
- People Management: Proven track record of managing teams of 15 members including team leads and individual contributors
- Domain Expertise: End-to-end understanding of Order-to-Cash (O2C) cycle from order entry billing invoicing collections cash application to reconciliation
- Payables Knowledge: Strong working knowledge of Accounts Payable / Procure-to-Pay (P2P) processes including vendor management payment processing and three-way matching
- Education: Bachelors degree in finance Accounting Commerce or Business Administration (MBA/CA/CPA preferred)
- Communication skills translating complex financial information for diverse audiences (technical and non-technical)

- Experience in creating process improvements with automation and analysis or experience performing ad hoc analysis using advanced Excel
- Experience working in shared services BPO or global business operations environments
- Knowledge of revenue recognition standards
- Experience with process automation tools (RPA workflow automation)
- Six Sigma / Lean certification or equivalent process improvement expertise
- Experience managing geographically distributed or multi-regional teams

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