Field Service Representative

Job  Summary:

We are seeking a qualified and experienced Field Service Representative. The role is critical for managing and supporting our Marine Tank Farm (MTF) and Closed-Loop business segment. The successful candidate will be responsible for ensuring high service standards minimizing downtime and maintaining strong customer relationships.

Essential Responsibilities / Expectations:

• Customer service: Provide support to customers in external facilities and ensure customer satisfaction
• Installation repair and maintenance: Install repair maintain and test equipment at the site
• Troubleshooting: Identify and resolve issues
• Reporting: Generate service reports
• Safety: Responsible for complete EHS activities at the Customer site
• Compliance: Adhere to company rules and regulations
• Teamwork: Collaborate with colleagues and share information
• Equipment management: Maintain tools and equipment
• Training: Teach customers on Water treatment chemicals
• Flexibility: Adjust plans and asset allocation as needed
• Leadership: Guide motivate and manage a team of technicians

Key Skills Required

• Troubleshooting at site: Diagnose and resolve technical mechanical and chemical issues at site to ensure continued functionality and system reliability.
• Customer Support: Provide technical assistance guidance and training to clients on chemical treatment and system operation with best practices. 
• Documentation: Accurately document all service and daily/weekly and monthly reports related  activities in detailed. 
• Performance Monitoring: Monitor and analyze equipment performance implementing strategies to improve reliability and efficiency. 
• Collaboration: Work closely with other engineers technical staff support function and technical team to resolve complex problems and enhance service quality. 
• Safety Compliance: Ensure all work complies with relevant health safety and regulatory standards. 
• Inventory Management: Manage the inventory of chemical stock at site and share input for timely shipment to avoid any surprise 

Experience Required: 3 to 8 years

Qualifications :

 ././ ./Diploma (Chemical)

Additional Information :

As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.

Remote Work :

No

Employment Type :

Full-time