Facilitator BFSI

Facilitator BFSI

Tata STRIVE is an established brand in the skill development sector a division of Tata Community Initiatives Trust which addressing the pressing need of skilling Indias youth for employment entrepreneurship and community enterprise.

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Role

Facilitator BFSI- BBDE

Objective

To ensure instruct and facilitate learners (who are school and college dropouts) in classrooms and workshops if any. Delivery and continuous improvement of training programs; collating and sharing feedback about the training program; developing reinforcements and evaluating outcomes.

Key Responsibilities

Demonstrates product & process knowledge customer service skills and selling skills specifically required in the BFSI industry.

Create and maintain a positive and professional learning environment.

Motivate learners through effective training methodologies both in group and individual classroom dynamics.

Utilize a variety of training methodologies techniques concepts learning tools and practices to ensure maximum effectiveness of training delivery as per the framework provided.

Conduct specific training needs assessments to support the design development and delivery.

Monitor and measure the effectiveness of training programs and provide necessary feedback to the corporate team for necessary changes when required.

Partner with learners in their learning process and ensure a positive impact on the scorecard.

Performs other related duties as assigned or requested.

To conduct classroom and practical assessments for the learners and evaluate their performance.

Must be a leader who sets the standard and expectations through example in his/her conduct work ethic integrity and character.

Manage the design delivery and continuous improvement of training programs as well as ongoing learning opportunities across the organization in support of the organizations needs.

Actively participate in the progressive disciplinary process for learners not able to meet or maintain standards of excellence.

Should be connected to the market to create opportunities for ON-JOB TRAINING.

Must be able to travel as needed.

Essential Skills

Training experience proficient in training methodologies used in the BFSI industry and soft skills (communication skills critical thinking time management team building etc.).

On-grounds experience in banking financial services or insurance industry.

High energy enthusiasm motivational training style and Strong people skills.

Excellent creative and conceptual thinking abilities.

Strong communication skills both verbal and written. Reading comprehension in English should be high. Knowledge of the local language is preferable.

Computer literate with in-depth knowledge of MS Office and web-based systems; visual aids and technology.

Problem resolution communication presentation facilitation and influencing skills required.

Reporting To

Center Manager

Location

Chennai

Qualifications

Graduate Certified/Qualified/ Experienced Trainer

Desired Experience (years)

2 5 Years (minimum 2 years with the Skill Development Industry)

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