Event Tracking updates Specialist
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Maersk we are a global leader in integrated logistics pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of whats possiblesetting new benchmarks for efficiency sustainability and excellence.
We believe in the power of diversity collaboration and continuous learning and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100000 employees across 130 countries we work together to shape the future of global trade.
Join us as we leverage cutting-edge technologies and create global opportunities. Lets sail together towards a brighter more sustainable future with Maersk.
Purpose of the role
Acts as a Subject Matter Expert for Lead Logistics operations across 3PL 4PL and DCM processes driving customer experience process stability KPI governance and continuous improvement through standardization automation and data-driven insights.
You will be Responsible for:
Being part of a large global team responsible for container tracking and cargo operations.
Handling complex queries from stakeholders by applying internal processes and procedures.
Troubleshooting exceptional queries by working with internal departments to provide customer-focused resolutions.
Ensuring no fines or penalties are imposed and preventing claims.
Performing RCA analysis of discrepancies and operational failures.
Participating in internal team meetings and contributing ideas and suggestions for overall process improvement and waste elimination.
Qualifications
1-3 yrs experience in an MNC with documentation/order or transaction processing/query handling
What We Offer:
Impact: Be part of a team that directly contributes to global operations.
Opportunity: Unlock professional and personal growth through diverse career pathways.
Innovation: Work with a team that embraces technology and continuous improvement.
Global Exposure: Collaborate across geographies and cultures.
Work-Life Balance: Flexible working arrangements to support your well-being.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
IC
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
