EV Technician-Goa
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Opening: Automobile Technician
About the Company:
Our client is a leading Indian multinational ride-sharing company with operations in various business verticals such as financial services and cloud kitchens.
Role: Automobile Technician
Key Responsibilities:
- Customer Interaction
- Greet and assist customers with courtesy and professionalism
- Verify service requests and capture customer feedback
- Communicate repair updates to customers
- Diagnosis and Repair
- Analyze and diagnose scooters for necessary repairs
- Update diagnosis reports in the workshop management system
- Perform required repairs and final inspections
- System Management
- Track customer complaints and update systems in real-time
- Operate workshop management systems and ensure full adherence
- Update operational status and estimated time of arrival in CRM and WMS systems
- Conduct deep diagnosis of scooter health in Telematics Command Centre
- Technical Expertise
- Possess comprehensive knowledge of OLA scooters
- Capable of repairing and replacing all scooter parts
- Stay updated on OLA technical curriculum and EV news bulletins
- Process Adherence
- Ensure adherence to processes at the Experience Centre
- Handle invoicing and payment collections
- Maintain service bays for vehicle/scooter servicing
- Parts Management
- Audit inventory and ensure alignment with the system
- Perform goods receipt note (GRN) and maintain inventory at the Experience Centre
- Manage warranty part reverse logistics to the main workshop
- Safety and Compliance
- Adhere to uniform and protective gear requirements
- Properly handle tool kits and use protective gear during repairs
- Ensure availability and readiness of fire-fighting equipment
Requirements
Requirements:
- Only male candidates
- Minimum qualification: 12th pass/diploma/ITI/graduation/post-graduation
- Minimum experience: 6 months in the automobile service sector
Benefits
Salary: CTC per month including PF ESIC Incentive
Required Skills:
Only male candidate. Min qualification: 12th pass/diploma/ITI/graduation/post graduation. Min experience: min 6 months experience in an automobile industry in service sector.
Required Education:
Only male qualification: 10th/12thdiploma/ITI/ graduation/post graduationMin experience: 1 year in an automobile industry in service sector.
