Engineer Telco Cloud B&R- Support
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Job Summary
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world freeing our customers to focus on the strategic initiatives that shape their business.
Every day you will collaborate with a team dedicated to providing consistent sustainable global solutions no matter where our customers operate. With over 30000 employees across Asia the Americas Africa and Europe we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
- To provide next level technical support for Global customer service centers and platform supervision centers by resolving low to medium complex SDXSD-WANOPC & Telco Cloud problems referred to the team in an effective and timely manner keeping in view functional KPIs
- To identify Platform & Services capacity issues and co-ordinate with planning teams and rollout teams to ensure timely capacity upgrades
- To contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all SDXOPC & Telco Cloud platforms and services in Orange Business Services
- To implement assigned high impact and complex changes on the service platform and virtualized infrastructure while demonstrating highest adherence to network change management procedures
- To contribute in Technical Incident Reports for major network incidents and problems
- To gain and apply technical and soft skills as per individual objectives
- To achieve Telco Cloud Build & Run KPI targets
- To contribute to customer satisfaction and Network Performance KPI targets
VirtualizationTechnologies - Linux SD- WAN SDNVmwareBluePlanet Kubernetes Rancher CICD Ansible & Python will be the added advantage |
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You bring a can-do attitude tackle challenges head-on and challenge the status quo with new and innovative ideas.
- Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
- Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
- Professional Development: Training programs and upskilling/re-skilling opportunities.
- Career Growth: Internal growth and mobility opportunities within Orange.
- Caring and Daring Culture: Health and well-being programs and benefits diversity & inclusion initiatives CSR and employee connect events.
- Reward Programs: Employee Referral Program Change Maker Awards.
Required Experience:
IC
About Company
At Orange we have one priority: provide an incomparable experience! With its strategic project, Essentials2020, Orange has set itself the task of ensuring it is ever-present to connect every individual to what is essential to them, and to provide a unique daily customer experience by ... View more
