Domain Consultant L2(Contract)

Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at .

CaaS IaaS Infrastructure as Code DevOps

The L3 CloudOps Engineer will provide advanced operational support for Abbotts cloud-hosted IaaS and cloud-native Kubernetes environments. The role combines incident resolution infrastructure provisioning automation networking backup cost optimisation high availability and disaster recovery support across Azure and AWS environments.

Coordinate with cloud hosting provider support teams to resolve cloud service-related technical issues and maintain service continuity.

Leverage and enhance automation scripts to streamline operational and support activities.

Provision virtual machines using approved operating system golden images through Terraform and Ansible.

Identify and power down unused virtual machines to optimise cloud costs.

Decommission cloud resources in accordance with Abbotts approved cloud decommissioning process.

Provide technical coordination for mutually agreed maintenance activities between Abbott and the CloudOps team.

Administer DNS services including DNS zone configuration and DNS record creation and modification.

Administer cloud-native load balancers including health-check or monitoring-probe configuration and iRules management.

Provision and update VPCs VNETs and subnet configurations.

Manage the configuration of cloud-native firewall services.

Provision cloud infrastructure through Terraform for third-party firewall services including Zscaler and Alkira based on designs and requirements provided by Abbotts security team.

Provide container provisioning deployment and lifecycle management support.

Monitor Kubernetes cluster health and report agreed metrics and KPIs for all in-scope clusters.

Perform Kubernetes platform patch management.

Provide Kubernetes monitoring and observability support including New Relic dashboard creation APM configuration and enablement of customer synthetic monitoring.

Leverage and enhance existing orchestration automation and CI/CD processes for cloud infrastructure management.

Deploy and configure cloud infrastructure pipelines using Terraform Ansible and Jenkins.

Perform configuration management for in-scope cloud-native IaaS CaaS and PaaS services.

Orchestrate cloud infrastructure services and provision resources within Abbotts existing cloud landing zones.

Monitor infrastructure pipelines during deployment and support troubleshooting of failed or degraded executions.

Coordinate backup and restoration activities for storage accounts and virtual machines using cloud-native backup solutions.

Perform backup and restoration administration including backup status monitoring and reporting.

Administer resource groups and manage their lifecycle.

Maintain a centralised inventory of in-scope cloud infrastructure assets.

Define and implement cloud resource tagging in accordance with Abbotts process.

Perform cloud cost monitoring reporting and forecasting.

Identify and recommend cloud resource cost-optimisation opportunities.

Coordinate and execute periodic DR infrastructure failover and failback tests using the existing DR test plan.

Configure Azure Site Recovery for virtual machine-based failover across Azure regions.

Perform failover and failback testing to identify gaps in the DR design and plan.

Facilitate infrastructure prerequisites before DR testing as requested by the DR Design and Build team.

Advanced L3 support experience in cloud-hosted IaaS and cloud-native environments.

Hands-on administration experience across Microsoft Azure and Amazon Web Services (AWS).

Strong proficiency in Terraform Ansible and Jenkins for infrastructure provisioning configuration management and pipeline operations.

Experience supporting Kubernetes clusters containers patching monitoring and lifecycle activities.

Working knowledge of cloud networking including DNS load balancers VPCs VNETs subnets firewalls and network security controls.

Experience with Zscaler and/or Alkira integration and infrastructure provisioning is preferred.

Experience with cloud-native backup restoration high availability and disaster recovery services including Azure Site Recovery.

Experience with New Relic dashboards APM and synthetic monitoring.

Good understanding of cloud cost management resource tagging inventory governance and optimisation practices.

Ability to troubleshoot complex incidents coordinate with cloud providers and work effectively with security application platform and DR teams.

Microsoft Certified: Azure Administrator Associate.

Microsoft Certified: DevOps Engineer Expert.

AWS certification aligned to cloud administration and operations.

AWS Certified DevOps Engineer - Professional.

Strong analytical troubleshooting and root-cause analysis capabilities.

Clear written and verbal communication with customer provider and cross-functional technical teams.

Disciplined adherence to approved change maintenance decommissioning security and operational processes.

Ability to produce accurate operational reports technical documentation and service improvement recommendations.

Automation-first mindset with a focus on reliability standardisation service continuity and cost optimisation.

Timely resolution of L3 incidents and effective coordination of provider escalations.

Reliable infrastructure provisioning and deployment through approved automation pipelines.

Healthy patched and observable Kubernetes and cloud infrastructure environments.

Accurate backup inventory tagging cost and DR operational reporting.

Demonstrable improvements in automation operational stability and cloud cost efficiency.

Mandatory Skills: Cloud PaaS Azure Operations.

Experience: 5-8 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.