Director- Sourcing & product development

Key Responsibilities

1. Overall Business Operations

Take complete ownership of day-to-day business operations across the

organization.

Develop and implement operational strategies aligned with company

objectives.

Ensure smooth coordination between merchandising sourcing production

quality logistics finance and management teams.

Monitor operational performance and identify areas for improvement.

Establish effective systems processes SOPs and performance metrics.

Ensure all orders and projects are executed within agreed timelines quality

standards and commercial parameters.

2. Buyer & Client Management

Act as a senior point of contact for key international buyers and clients.

Develop and maintain strong relationships with buyers brands and business

partners.

Understand buyer requirements expectations quality standards compliance

requirements and delivery schedules.

Coordinate buyer meetings business reviews factory visits and commercial

discussions.

Handle operational escalations and ensure timely resolution of buyer

concerns.

Support the senior management team in developing and retaining strategic

accounts.

3. Merchandising & Order Management

Oversee the complete order lifecycle from product development and

costing to production and final shipment.

Ensure effective coordination between buyers and merchandising teams.

Monitor T&A (Time & Action) calendars and critical order milestones.

Review order status production timelines approvals samples lab dips trims

fabrics and shipment schedules.

Identify potential delays and implement corrective actions proactively.

Ensure timely submission and approval of samples and production-related

documents.

4. Sourcing & Vendor Management

Develop and maintain a strong network of reliable suppliers factories fabric

mills and subcontractors.

Evaluate and onboard new vendors based on capability capacity quality

compliance pricing and delivery performance.

Negotiate commercial terms with suppliers and manufacturing partners.

Monitor vendor performance and maintain vendor scorecards.

Ensure optimum utilization of vendor capacity.

Develop alternate sourcing options to reduce operational and supply-chain

risks.

5. Production Management

Oversee production planning and execution with manufacturing partners.

Monitor production capacity timelines quality and delivery commitments.

Coordinate with factories to resolve production bottlenecks.

Ensure production is aligned with approved samples and buyer specifications.

Track production progress and implement corrective measures where

required.

Ensure timely shipment readiness.

6. Quality Management

Establish and maintain strong quality-control processes.

Ensure products meet buyer specifications and international quality

standards.

Coordinate with QA/QC teams and factories on inspection requirements.

Monitor quality issues rejection rates corrective actions and recurring

defects.

Drive continuous improvement in product quality and manufacturing

processes.

7. Supply Chain & Logistics

Oversee the complete supply-chain process from sourcing through shipment.

Coordinate with logistics and freight partners for timely shipment execution.

Monitor shipping schedules documentation customs requirements and

delivery timelines.

Identify potential supply-chain disruptions and develop contingency plans.

Optimize lead times and logistics costs.

8. Costing & Commercial Management

Review product costing supplier pricing margins and commercial terms.

Work closely with merchandising and sourcing teams to achieve target

margins.

Identify opportunities for cost optimization without compromising quality.

Support negotiations with buyers suppliers and factories.

Monitor operational costs and contribute to overall profitability.

9. Team Leadership & Performance Management

Lead and mentor cross-functional teams across operations merchandising

sourcing production and quality.

Define team responsibilities KPIs and performance expectations.

Conduct regular operational reviews and performance meetings.

Build a culture of accountability ownership and timely execution.

Identify training and development requirements for team members.

Develop future operational leaders within the organization.

10. Process Improvement & Operational Excellence

Identify operational gaps and implement process improvements.

Introduce systems to improve order tracking communication productivity and

accountability.

Establish dashboards and MIS for monitoring operational performance.

Reduce delays rework quality issues and unnecessary operational costs.

Drive technology adoption and digitalization wherever appropriate.

11. Compliance & Risk Management

Ensure suppliers and factories comply with applicable buyer requirements and

company standards.

Monitor social compliance ethical sourcing sustainability and factory

compliance requirements.

Ensure proper documentation and records are maintained.

Identify operational risks and develop mitigation strategies.

12. Management Reporting

Provide regular MIS and operational reports to the Directors / Senior

Management.

Report on:

o Order status

o Production progress

o Shipment status

o Vendor performance

o Quality performance

o Delivery timelines

o Operational costs

o Business risks

o Key account performance

Present recommendations and corrective action plans to senior managemen

Required Skills:

product development