Director Capability

About the Role

We are seeking an experienced and visionary Director Travel & Hospitality (T&H) Capability with deep expertise in the travel & hospitality industry preferably in airline commercial ecosystem and modern airline retailing. The role focuses on creating and driving industry solutions advisory AI enablement strengthening capability offerings innovation across airlines hospitality and allied travel segments.

Key Responsibilities

Lead some of the T&H capability growth programs through solution design modernization and innovation.

Drive airline commercial transformation across NDC Offer-Order journeys Revenue Management Revenue Accounting and Distribution.

Collaborate with clients and account teams to identify business pain points and design digital solutions.

Continuously monitor T&H industry trends and identify solution opportunities including industry whitespaces for formulating and proposing solution

Steer some of the key T&H solutions from inception to deployment as an SME and solution owner.

Champion agile and product thinking; prior product owner/manager experience is a plus.

Connect industry trends with AI and emerging tech to identify high-impact use cases.

Provide thought leadership and represent the organization in client and industry forums.

Qualifications :

Required Experience & Skills

15 years in Travel & Hospitality preferably in airline commercial and retailing transformation.

Strong knowledge of NDC Offer-Order systems & processes Modern Airline Retailing GDS revenue management and booking ecosystems. Good to have experience in the one or more other areas like Revenue accounting flight/crew operations airport operations.

Proven experience in large digital programs integrating legacy and next-gen systems.

Exposure to hospitality cruise or ground transport domains desirable.

Bachelors/Masters in Engineering Business or related field.

Remote Work :

No

Employment Type :

Full-time